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UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 196
5 Database Administration
Overview
This chapter provides information and procedures on how to administer
ORACLE databases for use with the voice system. The information in this
chapter is applicable only if you have the ORACLE 7 software installed on
your system.
This chapter includes procedures for determining database space
requirements, sizing the databases, and administering database tables. This
chapter also reviews the SQL*PLUS software program, a tool used to access
the ORACLE database.
Databases and the Voice System
Databases are used by the voice system to access various types of data,
depending on the application. However, the information in this chapter
focuses on ORACLE databases used to store and retrieve call data.
The information in databases is arranged into tables. The following section
describes the database tables associated with call data.
- UCS 1000 1
- Copyright and legal notices 3
- Contents 9
- 2 UNIX Administration 22 10
- 5 Database Administration 196 13
- 7 Common Administration 297 16
- A Summary of Commands 362 16
- Glossary 627 21
- Index 699 21
- About This Book 22
- Intended Audiences 23
- How This Book Is Organized 23
- Conventions Used in This Book 25
- Other Typography 33
- WARNING: 34
- SECURITY ALERT: 34
- Related Resources 35
- How to Comment on This Book 39
- 1 Administration Overview 40
- UCS 1000 R4.2 User Interface 41
- Message Line 42
- Function Key Labels 42
- Cursor Movement Keys 43
- Menus and Windows 44
- Figure 8. Sample Window 46
- Populating Fields 48
- Function Keys 50
- Standard Function 51
- Key Labels 51
- Online Help 56
- Administration Menu Options 59
- 2 UNIX Administration 61
- Application Administration 64
- > backup_service 66
- Basic Backup 67
- > Backup History 68
- Add a Backup 73
- > Add 73
- > Schedule Backup to Tape 73
- 5 Press F3 (Save) 78
- • Shut down the machine 83
- Memory Size Disparity 84
- • Make network selections 85
- • Manage basic networking 85
- Restore from Backup Data 87
- Extended Restore Services 88
- Schedule Automatic Task 89
- Security Management 90
- 1 Press F7 (Cmd-Menu) 96
- Figure 41. Command Menu 96
- > Exit 96
- 3 Voice System Administration 97
- Application 98
- Package 98
- Administration 98
- Configuration Management 101
- Feature Licensing 103
- F8 (Actions) 105
- Figure 45. Actions Menu 105
- > Print 105
- Message Administration 106
- > Message Administration 107
- Press F3 (Save) 108
- Threshold 109
- Message ID: 109
- Threshold: 110
- Message Text: 110
- Adding Message Destinations 111
- Removing Message Destinations 113
- Adding Thresholds 115
- Removing Thresholds 117
- Modifying Message Priorities 118
- Modifying Threshold Periods 120
- CAUTION: 122
- System Control 123
- Diagnose 124
- Renumbering Voice Channels 126
- Reporting Voice System Status 128
- Stopping the Voice System 129
- Shutting Down the System 130
- Starting the Voice System 132
- Voice Equipment 133
- Equipment Options 140
- > Equipment Options 141
- Equipment State 142
- > Equipment State 145
- Groups to Channels 148
- 4 Press F3 (Save) 150
- LSPS Functions 152
- SSP Functions 157
- Voice Services 161
- Channel Services 162
- > Voice Services 162
- > Channel Services 162
- Assign Service 163
- > Assign Service 163
- 5 Press F3 (Save Assign) 165
- Display Channel Services 165
- > Display Services 165
- Channel Numbers: field 168
- 3 Press F3 (Save) 168
- > Number Services 169
- Assign Number Service 170
- FAX Administration 177
- 3 Save before exiting 179
- Overview 180
- Switch Interfaces Hardware 180
- 2 Enter your root password 181
- 3 Enter cvis_menu 181
- Press ENTER 182
- Digital Interfaces 183
- > Digital Interfaces 184
- > Display Assignments 185
- Assigning T1 A/B 190
- Robbed-bit E&M to 190
- Digital Circuit Cards 190
- > Assign Card 191
- and CRC:) 200
- E1 CAS Protocols 202
- > Change Parameters 207
- > Display Parameters 209
- > Unassign Card 211
- ISDN-PRI Layer 1 Protocol 213
- Assigning an ISDN 214
- PRI Layer 1 to 214
- Digital 214
- Circuit Cards 214
- Incoming Speech 217
- PRI Layer 2 and 220
- Layer 3 Parameters 220
- Changing ISDN-PRI 221
- Layer 1 Card 221
- Parameters 221
- Unassigning ISDN 225
- PRI Layer 1 Card 225
- T1 for 4ESS Applications 227
- Table 15. DTMF Tone Table 231
- 5 Database Administration 235
- Call Data Tables 236
- CCA Table 238
- CCASUM Table 238
- CALL Table 239
- SERVICE Table 240
- EVENTS Table 241
- CDHSUM Table 241
- EVSUM Table 242
- TRASUM Table 243
- OLDCDH View 243
- SERVICE table 244
- EVENTS table 244
- Resizing Call Data Tables 245
- 6 Write down this number 246
- 8 Enter stop_vs 246
- Verify Call Data Tables 247
- Table Searches 249
- Unique Indexes 250
- 3 Enter sqlplus sti/sti 250
- Database Interface Process 252
- Database Cursors 254
- × 4 × 1 = 96 255
- × 1 × 1 = 36 255
- × 5 × 1 = 240 255
- × 1) = 83.33 256
- × 1) = 6.94 256
- Rollback Segment 263
- 4 Select: 268
- > Database Administration 268
- > Configuration Management 268
- Database Access 270
- 2 Press F8 (Chg–Keys) 270
- 3 Press F1 (Add) 270
- Remote Server’s 276
- Network Name: 276
- TCP/IP Port 276
- Server is Not a UCS 1000 R4.2 278
- Removing a Database Access ID 284
- Monitoring the Database 286
- Database Trace Files 291
- 6 Peripheral Administration 292
- Enter cvis_menu 293
- Modem Administration 294
- Installing the Modem 295
- Configuring the Modem 295
- Administering the Modem 305
- 9 Press F3 (Save) 312
- 10 Select: 313
- > ModemMon 313
- > add to one 313
- > add 313
- > port services 313
- 17 Press F3 (Save) 315
- Printer Administration 317
- 3 Enter cvis_mainmenu 318
- F8 (Cont) 323
- 30 Press F6 (Cancel) 325
- 31 Select: 325
- > accept 325
- > operation 325
- Setting Up the Printer 330
- > quick_terminal 332
- > ports 332
- 7 Common Administration 336
- Accessing the Command Menu 337
- System Monitor 337
- 137) 338
- Calls Today 339
- Voice Service 339
- Service Status 340
- Caller Input 340
- Dialed Digits 340
- Trace Service 345
- Reports Administration 347
- Call Classification Report 349
- Figure 143. Actions Menu 353
- > Modify 353
- Call Data Detail Report 356
- Displaying the Call 357
- Data Detail Report 357
- > Call Data Detail Report 357
- Call Data Summary Report 364
- Message Log Report 372
- 2 Select: 383
- > Update 383
- 2 Press F8 (Actions) 385
- 3 Select: 385
- > Message Log Report 385
- 11 Press F3 (Save) 388
- Traffic Report 391
- Displaying the 392
- > Traffic Report 392
- Modifying the 393
- Custom Database Reports 399
- • Create a system backup 400
- A Summary of Commands 401
- Table 27. Command Synopsis 402
- A Summary of Commands add 410
- Synopsis 412
- Description 412
- See Also 412
- Examples 416
- • Administration 417
- • Applications 417
- • Operations 417
- ~ T1 card is being diagnosed 422
- A Summary of Commands bbs 426
- Error Messages 432
- Examples 434
- A Summary of Commands copy 437
- • Free space 442
- Summary of Commands dbcheck 443
- # dbcheck -w13,23 443
- Diagnostics 444
- Summary of Commands dbfree 448
- 0 — Success 448
- 1 — Processing error 448
- All tests passed 468
- Return Values 471
- Sample output: 476
- Display Format 492
- TEXT 493
- A Summary of Commands erase 503
- Variables for 506
- Advanced Users 506
- Environment 518
- Variables 518
- Administers Rules 519
- • a {on 520
- • -s {entryType[:{ID}]} 520
- • -e {entryType[:{ID}]} 520
- Rules File 520
- ~ checkPeriod 521
- ~ report 524
- ~ reduce 526
- ~ remove 526
- Examples of Rules 528
- Commands 529
- • x “ 529
- • bootCnts [period] 529
- • autoReboot {set 530
- • readRules [rule-file] 530
- • wakeup 530
- • rescanBB 530
- • verbosity {value} 531
- • activate {spec} 531
- • inhibit {spec} 531
- • print {spec} 531
- • $timingMsg 534
- • $hungProcess 534
- • $autoReboot 534
- • $fileMax 534
- • $fileCheck 534
- Default File 535
- • RUNLEVELTIMEOUT 535
- • RECHECKTIMEOUT 535
- Abbreviations 547
- A Summary of Commands lComp 548
- A Summary of Commands list 551
- Environment Variables 557
- Shared Memory Segment 561
- See also 588
- A Summary of Commands pkgrm 591
- A Summary of Commands rmdb 603
- A Summary of Commands spadc 613
- A Summary of Commands spar 614
- A Summary of Commands spsav 620
- Run Queue Length: 0 624
- Executive Time: 57 625
- A Summary of Commands tas 638
- A Summary of Commands trace 641
- • absolute message number 653
- • symbolic name 653
- • logGEN(2) or GEN.2 653
- • Restored message format 654
- • SQL field name information 654
- • Current message priority 654
- Glossary 666
- Glossary 5ESS 667
- Glossary adjunct products 668
- Glossary ALERT 669
- Glossary announcement 670
- Glossary ASI 671
- B back up 672
- Glossary batch file 673
- Glossary bundle 674
- Glossary central office 677
- Glossary cluster controller 678
- Glossary coresidency 680
- Glossary crash 681
- D danger 682
- Glossary database table 683
- Glossary DCP 684
- Glossary DMA 686
- E E&M 687
- Glossary Ear and Mouth 688
- Glossary Ethernet 690
- Glossary FCC 691
- Glossary field 692
- Glossary FTS 693
- H hard disk drive 694
- Glossary Hz 695
- Glossary IE 696
- Glossary INIT 697
- Glossary interrupt 698
- Glossary ISA 699
- Glossary keyboard mapping 700
- Glossary LIFO 701
- Glossary LOG 702
- M magnetic peripherals 703
- Glossary megabyte 705
- Glossary MTC 706
- Glossary netoos 707
- Glossary nonmasked event 708
- Glossary ORACLE 709
- Glossary PCM 710
- Glossary PMC 712
- Glossary recognition type 715
- Glossary roll back 717
- Glossary screen pop 718
- Glossary speech modeling 722
- Glossary SQL 723
- Glossary string 724
- Glossary switch hook flash 725
- Glossary table 727
- Glossary TCP/IP 728
- Glossary ThinNet 729
- Glossary transaction 730
- Glossary TSO 731
- Glossary US 732
- Glossary UVL 733
- W warning 736
- Glossary word 737
- Index D 739
- Index E 740
- Index N 742
- Index R 743
- Index S 744
- Index T 745
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