Hp XP20000XP24000 Disk Array Manual do Utilizador descarregar pdf (Página 103)

Error Condition

Probable Cause / Recommended Action

If you click on the Remote Web Console main

window during a dialog box is displayed,

the dialog box will disappear (hide) behind

theRemoteWeb Consolemainwindow.

Click on the dialog box once m ore.

If you click on the Remote Web Console

main window during the Auto LUN window

displayed, the window will disappear

(hide) behind theRemoteWeb Console

main

window.

Click on the Auto LUN window once more.

The but ton on the Auto LUN window

remains active, even if you click Apply and

the processingisbeing executed. In this

case, the window is closed if you click .

Even if the window is closed, the processing will continue

normally.

The web browser is incorrectly displayed

because the GUI items such as labels and

icons cannot be downloaded properly.

The part of the buttons cannot be displayed,

which is out of the window.

When you us

the Remote Web Console on the Japanese

Mozilla, e

nter the following commands using the X Server

Emulator. Log out from the Remote Web Console once,

andthenlog in to theRemoteWeb Consoleagain.

Shell:

LANG=C

export

LAN

C Shell:

setenv

LANG C

The web browser is forcibly (abnormally)

closed.

If a java_vm process an d a mozilla process remain

abnormally because of the hang-up of the Mozi lla, the

Remote Web Console performance becomes abnormal.

If this occurs, you must delete the abnormal processes

ﬁrstbeforeyou cancontinuethe Remote WebConsole

operations.

Calling HP Technical Support

If you need to call HP Technical Support, make sure you can provide as much information about the

problem as possible. Include the circumstances surrounding the error or failure, the Remote Web

Console conﬁguration information saved in the ﬂoppy diskette(s) by the FD Dump Tool,the exact

content

of any messages displayed on the Remote Web Console computer, and severity levels and

reference codes displayed on the Status window of the Remote Web Console main window (see

“Ale

rts Window” on page 58‘).

For w

orldwide technical support information, see the HP support website:

ttp://www.hp.com/suppor t

XP2400 0/XP20000 Remote Web Console User’s Guide

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