Hp ProLiant DL120 G6 Server Manual do Utilizador Página 1

HP ProLiant DL120 G6 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys

Component identification 10 Item Description 18 Internal USB connector for tape device 19 BMC recovery jumper 20 BMC password reset jumper 21 Expan

Technical support 100 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part

Technical support 101 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'information

Technical support 102 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das

Technical support 103 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escoger

Technical support 104 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente

Technical support 105

Technical support 106

Acronyms and abbreviations 107 Acronyms and abbreviations ACU Array Configuration Utility AMP Advanced Memory Protection ATX advanced technology e

Acronyms and abbreviations 108 KVM keyboard, video, and mouse LO100i HP Lights-Out 100 Remote Management processors NMI non-maskable interrupt NV

Acronyms and abbreviations 109 SGPIO serial general input/output STD standard USB TMRA recommended ambient operating temperature TPM trusted plat

Component identification 11 • Use the Lights-Out 100 Virtual NMI feature For additional information, see the whitepaper on the HP website (http://h

Documentation feedback 110 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta

Index 111 A access panel 16 acoustics statement for Germany 97 air baffle 16 airflow requirements 20 audio 79 authorized reseller 88, 99

Index 112 firmware, updating 53 firmware, upgrading 53 firmware, version 72, 87 flash ROM 86 front panel buttons 6 front panel components

Index 113 PPM slots 77 preparation procedures 15 preparing the server for diagnosis 57 problem diagnosis 53, 55, 57 processors 76 R rack i

Component identification 12 Fan locations Battery pack LEDs Item Color Description 1 Green System Power LED. This LED is on when the syste

Component identification 13 Item Color Description 3 Amber Battery Health LED. To interpret the illumination patterns of this LED, see the follow

Component identification 14 FBWC module LEDs The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse sid

Operations 15 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc

Operations 16 5. Place the server on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot s

Operations 17 CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or

Operations 18 1. Install the PCI riser board assembly. 2. Connect any internal cables for expansion boards. 3. Install the access panel. 4. Inst

Setup 19 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

© Copyright 2009, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Setup 20 In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation. Rack s

Setup 21 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede

Setup 22 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend

Hardware options installation 23 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 24 DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for specif

Hardware options installation 25 Item Description Definition 4 Memory speed 10600 = 1333-MHz 8500 = 1066-MHz 5 DIMM type R = RDIMM (registered)

Hardware options installation 26 Installing DIMMs CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baff

Hardware options installation 27 Optional storage controllers provide support for hot-plug capability and drive LEDs. Controller options are: • The

Hardware options installation 28 3. Remove the hard drive. Installing a hot-plug hard drive IMPORTANT: Hot-plug capability and drive LED suppo

Hardware options installation 29 4. Install the hard drive. Installing a non-hot-plug hard drive The server supports up to four SATA hard drives w

Contents 3 Contents Component identification ...

Hardware options installation 30 4. Using a T-10 Torx screwdriver, remove the hard drive carrier. 5. Remove four T-10 screws from the hard drive c

Hardware options installation 31 7. Install the hard drive assembly. 8. Route and connect the hard drive data and power cables to the hard drive.

Hardware options installation 32 o SAS hard drive 9. Connect the hard drive data cables: o For SATA hard drives, connect the cable to the system

Hardware options installation 33 Optical drive option To install the component: 1. Power down the server (on page 15). 2. Remove the server from t

Hardware options installation 34 7. Using a T-15 screwdriver, secure the drive to the chassis. 8. Connect the optical drive and power cable to the

Hardware options installation 35 5. Remove the PCI riser board assembly (on page 16). 6. Remove the expansion slot covers. 7. Install the expansi

Hardware options installation 36 PCI-X riser board option To install the component: 1. Power down the server (on page 15). 2. Remove the server fr

Hardware options installation 37 11. Connect all internal cables for expansion boards. 12. Install the access panel. 13. Install the server into t

Hardware options installation 38 5. Connect the SAS hard drive LED cable to the system board and to the SAS controller. 6. Install the access pane

Hardware options installation 39 5. Install the cache module on the controller. 6. Connect the cable to the cache module.

Contents 4 Hard drive guidelines ...

Hardware options installation 40 7. Install the battery pack. 8. Route the cable. 9. Install the access panel. 10. Install the server into the r

Hardware options installation 41 7. Connect the capacitor pack cable to the connector on the top of the cache module. 8. Install the cache module.

Hardware options installation 42 10. Route the cable. 11. Install the access panel. 12. Install the server into the rack. 13. Power up the server

Hardware options installation 43 1. Power down the server (on page 15). 2. Remove the server from the rack, if necessary ("Remove the server f

Hardware options installation 44 11. Power up the server (on page 15). Retaining the recovery key/password The recovery key/password is generated d

Cabling 45 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt

Cabling 46 BBWC battery cabling to an optional controller Power supply (500 W) cabling

Cabling 47 SATA cabling SATA cabling to the SGPIO connector and the 12C cable connector

Cabling 48 SAS cabling to the SGPIO connector and the 12C cable connector Internal USB cabling

Cabling 49 Fan cabling

Contents 5 Hardware problems ...

Software and configuration utilities 50 Software and configuration utilities BIOS Setup Utility To use the BIOS Setup Utility, use the following key

Software and configuration utilities 51 By default, the auto-configuration process configures the system for the English language. To change any def

Software and configuration utilities 52 • Displaying system information • Selecting the primary boot controller • Configuring memory options • L

Troubleshooting 53 Troubleshooting Common problem resolution Loose connections (on page 53) Service notifications (on page 53) Firmware updates (on

Troubleshooting 54 o The HP website (http://www.hp.com/support) • The most recent version of a particular server or option firmware from the HP web

Troubleshooting 55 Problem diagnosis This section covers the steps to take in order to diagnose a problem quickly. To effectively troubleshoot a pro

Troubleshooting 56 49-109 kg 100-240 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safe

Troubleshooting 57 CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into

Troubleshooting 58 The available flowcharts include: • Start diagnosis flowchart (on page 58) • General diagnosis flowchart (on page 59) • Power-

Troubleshooting 59 General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure

Component identification 6 Component identification Front panel components Item Description 1 Optical drive 2 Serial label pull tab 3 USB port

Troubleshooting 60 Item See 7 • Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/

Troubleshooting 61 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For the

Troubleshooting 62 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Troubleshooting 63 Item See 1 Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/s

Troubleshooting 64 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted o

Troubleshooting 65 Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber.

Troubleshooting 66 Item See 1 Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products

Troubleshooting 67 General hardware problems (on page 68) Internal system problems (on page 71) External device problems (on page 78) System open

Troubleshooting 68 UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See

Troubleshooting 69 Problems with new hardware Action: 1. Refer to the server documentation to be sure the hardware being installed is a supported o

Component identification 7 Item Description Status 2 Internal health LED Green = System health is normal. Amber = System health is degraded. To i

Troubleshooting 70 3. Reconnect power, and then power the system on. o If the video does not work, refer to "Video problems (on page 78)."

Troubleshooting 71 Internal system problems CD-ROM and DVD drive problems System does not boot from the drive Action: 1. Be sure the drive boot ord

Troubleshooting 72 DAT drives require cleaning every 8 to 25 hours of use or they may fail intermittently when using marginal or bad media. Be sure

Troubleshooting 73 • Be sure the power and signal cable connectors are not damaged. • If the drive is connected to a nonembedded controller, be su

Troubleshooting 74 3. Be sure no ventilation problems exist. If you have been operating the server for an extended period of time with the access pa

Troubleshooting 75 3. When a TPM is installed and is being used with BitLocker™, be sure the TPM is enabled in RBSU ("HP ROM-Based Setup Utilit

Troubleshooting 76 3. Be sure a memory count error ("Memory count error exists" on page 76) did not occur. Refer to the message displaying

Troubleshooting 77 4. Be sure you are not mixing processor stepping, core speeds, or cache sizes if this is not supported on the server. Refer to th

Troubleshooting 78 If you cannot determine the problem by checking the specific area, perform each of the following actions. Restart the server afte

Troubleshooting 79 8. Press any key, or type the password, and wait a few moments for the screen to activate to be sure the power-on password featur

Component identification 8 Item Description 1 Power cord connector 2 Mouse connector 3 10/100/1000 NIC 1 connector/shared Lights-Out 100 managem

Troubleshooting 80 o For tower model servers, check the cable connection from the input device to the server. 2. If a KVM switching device is in us

Troubleshooting 81 4. Be sure you are in terminal mode and not MS-DOS mode. 5. Refer to the HP website (http://www.hp.com) for a complete list of A

Troubleshooting 82 2. If the line you are accessing requires error control to be turned off, do so using the AT command AT&Q6%C0. 3. Be sure no

Troubleshooting 83 Network controller has stopped working Action: 1. Check the network controller LEDs to see if any statuses indicate the source o

Troubleshooting 84 IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troublesh

Troubleshooting 85 2. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for the software. 3. Be sure the se

Troubleshooting 86 • Check the application log and operating system log for entries indicating why the software failed. • Check system settings to

Troubleshooting 87 This procedure is most effective when flashing the ROM on a small number of servers located in close proximity. To flash the ROM

Troubleshooting 88 Contacting HP Contacting HP technical support or an authorized reseller (on page 88) Server information you need (on page 88) Op

Troubleshooting 89 • Any notes describing the details of the problem, including recent changes to the system, the events that triggered or are asso

Component identification 9 PCI expansion slot definitions Slot Type Length Connector Interconnect 1 PCIe2 Full x16 x16 1 Optional PCI-X Ful

Troubleshooting 90 o lspci -v o uname -a o cat /proc/meminfo o cat /proc/cpuinfo o rpm -ga o dmesg o lsmod o ps -ef o ifconfig -a o chkconf

Battery 91 Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power

Regulatory compliance notices 92 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Regulatory compliance notices 93 radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Regulatory compliance notices 94 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C

Regulatory compliance notices 95 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Regulatory compliance notices 96 Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DV

Regulatory compliance notices 97 Power cord statement for Japan Acoustics statement for Germany (Geräuschemission) Schalldruckpegel LpA < 70

Electrostatic discharge 98 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Technical support 99 Technical support HP contact information For United States and worldwide contact information, see the Contact HP website (http: