HP ProLiant ML310 Generation 5p Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and
Component identification 10 Rear panel LEDs • Redundant hot-plug power supply model Item LED Status 1 NIC/iLO 2 link On = Link Off = No lin
Index 100 A access panel 18, 19 ACU (Array Configuration Utility) 52 adapter LEDs 7, 10 additional information 63 air baffle 20 airflow re
Index 101 environmental specifications 88 Erase Utility 57 error messages 78 European Union notice 83 expansion boards 38, 39 expansion sl
Index 102 LEDs, troubleshooting 8, 13, 14, 63 loose connections 66 M Management Agents 58 management tools 56 media bay blank 6, 19 memory
Index 103 server fault indications flowchart 76 server features and options 28 server options, installing 25, 28 server setup 25 server spec
Component identification 11 Item LED Status 1 NIC/iLO 2 link On = Link Off = No link 2 NIC/iLO 2 activity Flashing = Activity Off = No activi
Component identification 12 Item Description 19 PCI fan connector 20 System battery 21 SATA connector 4 (hard drive) 22 SATA connector 6 (optical d
Component identification 13 NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not resp
Component identification 14 Item LED description Status 8 DIMM 4 failure Amber = DIMM has failed or is missing. Off = Normal 9 DIMM 3 failure Am
Component identification 15 PCI-X extender board components Item Description 1 PCI-X expansion slot 1 2 System board connector Fan locations
Operations 16 Operations Power up the server To power up the server, press the Power On/Standby button. Press the F9 key, when prompted during the b
Operations 17 Unlock the bezel Unlock and remove the bezel before accessing the hard drive cage and media bays. Unlock the bezel before removing the
Operations 18 3. Remove the bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives
Operations 19 4. Power up the server (on page 16). Remove a media bay blank 1. Power down the server (on page 16). 2. Remove the front bezel (&qu
© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Operations 20 Remove the system air baffle and PCI card guide WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives
Setup 21 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 22 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid
Setup 23 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of
Setup 24 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 25 Identifying server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for inst
Setup 26 The server might look different than shown. Item Description 1 Power supply connector 2 Mouse connector 3 Keyboard connector 4 10/100/
Setup 27 • Manual installation—Insert the operating system CD into the CD-ROM drive and reboot the server. This process may require you to obtain a
Hardware options installation 28 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 29 Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode 2 GB — 2 GB — 4 GB Single-bank interleaved 2 GB 2 GB 2
Contents 3 Contents Component identification ...
Hardware options installation 30 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populate
Hardware options installation 31 4. Install the hard drive. 5. Determine the status of the drive from the hot-plug SAS hard drive LED combinations
Hardware options installation 32 5. Install the optical drive. 6. Connect the power cable to the rear of the drive. 7. Connect the optical drive
Hardware options installation 33 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated
Hardware options installation 34 10. Power up the server (on page 16). Full-height tape drive For clarity, the following illustrations include opti
Hardware options installation 35 c. Close the upper and lower wire retainers. 7. Install the retaining screw. IMPORTANT: When installing a SC
Hardware options installation 36 10. Connect the data cable to the rear of the drive and to the SCSI controller. 11. Remove the applicable bezel b
Hardware options installation 37 5. Install the diskette drive. 6. Connect the power cable to the rear of the drive. 7. Connect the diskette driv
Hardware options installation 38 Installing a USB diskette drive Connect a USB diskette drive to the USB connector on the server front panel. Expa
Hardware options installation 39 4. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal damage, do not operate th
Contents 4 SATA optical drive ...
Hardware options installation 40 6. Close the PCI retainer. 7. Connect any required internal or external cables to the expansion board. See the doc
Hardware options installation 41 6. Install the PCI fan. 7. Install the system air baffle and PCI card guide. 8. Connect the PCI fan cable to the
Hardware options installation 42 1. Power down the server (on page 16). 2. Unlock the bezel (on page 17). 3. Remove the access panel (on page 18).
Hardware options installation 43 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is display
Hardware options installation 44 7. Connect the cable to the cache module. 8. Install the battery pack. 9. Route the cable. 10. Install the acc
Hardware options installation 45 3. Enabling the Trusted Platform Module (on page 47). Enabling the TPM requires accessing RBSU ("HP ROM-Based
Hardware options installation 46 4. Install the TPM board. Press down on the connector to seat the board ("System board components" on pag
Hardware options installation 47 • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password
Cabling 48 Cabling Server cabling Item Description 1 SATA hard drive cable (hard drive) 2 Front USB cable 3 SATA optical drive cable 4 Front pa
Cabling 49 SATA hard drive cabling Item Description 1 Power cable 2 SATA cable SAS hard drive cabling Item Description 1 Power cable 2 S
Contents 5 Troubleshooting resources ...
Software and configuration utilities 50 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of s
Software and configuration utilities 51 refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/s
Software and configuration utilities 52 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically conf
Software and configuration utilities 53 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a con
Software and configuration utilities 54 Legacy USB support provides USB functionality in environments where USB support is not available normally. S
Software and configuration utilities 55 Installing an operating system (Embedded SATA RAID) Embedded SATA RAID is only supported with the following
Software and configuration utilities 56 HP Insight Control server deployment (formerly RDP) HP Insight Control is essential server management that u
Software and configuration utilities 57 ASR increases server availability by restarting the server within a specified time after a system hang. At t
Software and configuration utilities 58 Management Agents Management Agents provide the information to enable fault, performance, and configuration
Software and configuration utilities 59 ROM legacy USB support When using operating systems that support USB, the server supports USB devices, inclu
Component identification 6 Component identification Front panel components Item Description 1 DVD-ROM drive 2 Media bays (bezel blanks) 3 USB co
Software and configuration utilities 60 HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and othe
Software and configuration utilities 61 a. The server generates one long beep and two short beeps to indicate that you are in disaster recovery mode
Software and configuration utilities 62 HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and op
Troubleshooting 63 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 64 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition
Troubleshooting 65 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The
Troubleshooting 66 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power
Troubleshooting 67 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
Troubleshooting 68 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Troubleshooting 69 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc
Component identification 7 Front panel LEDs and buttons Item Description Status 1 DVD-ROM drive ejector button — 2 DVD-ROM drive activity LED
Troubleshooting 70 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 71 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED
Troubleshooting 72
Troubleshooting 73 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 74 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta
Troubleshooting 75 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar
Troubleshooting 76 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa
Troubleshooting 77 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f
Troubleshooting 78 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Troubleshooting 79 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re
Component identification 8 SAS and SATA device numbers Hot-plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status
Battery replacement 80 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Regulatory compliance notices 81 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 82 radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Regulatory compliance notices 83 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C
Regulatory compliance notices 84 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 85 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica
Regulatory compliance notices 86 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized
Electrostatic discharge 87 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 88 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Sh
Specifications 89 Specification Value Maximum peak power 410 W (non-redundant non-hot-plug) 430 W (redundant hot-plug) * 100 to 127 VAC is require
Component identification 9 The online/activity status LED will not illuminate if using SATA drives connected to the embedded storage device. In this
Support and other resources 90 Support and other resources Before you contact HP Be sure to have the following information available before you call
Support and other resources 91 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Support and other resources 92 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'in
Support and other resources 93 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
Support and other resources 94 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 95 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pel
Support and other resources 96
Support and other resources 97
Acronyms and abbreviations 98 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recove
Acronyms and abbreviations 99 POST Power-On Self Test PPM processor power module RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack SAS seri
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