HP C6300 Manual do Utilizador descarregar pdf (Página 171)

Solution 5: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a

replacement cartridge available to avoid possible printing delays. You do not need

to replace the ink cartridges until print quality becomes unacceptable.

For more information, see:

“

Check the estimated ink levels” on page 122

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 6: Contact HP support

Solution: Contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information

on calling for technical support.

Cause: There was a problem with the printhead.

Printouts are faded or have dull colors

Try the following solutions if the colors in your printout are not as bright and intense as

you expected.

•

Solution 1: Check the print settings

•

Solution 2: Check the paper type

•

Solution 3: Clean the printhead

•

Solution 4: Check the ink levels

•

Solution 5: Contact HP support

Solution 1: Check the print settings

Solution: Check the print settings.

• Check the paper type setting to make sure it matches the type of paper loaded in

the input tray.

• Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

For more information, see:

•“

Set the paper type for printing” on page 75

•“

Change the print speed or quality” on page 76

•“

Print using Maximum dpi” on page 82

Cause: The paper type or print quality settings were set incorrectly.

Chapter 14

168 Troubleshooting

Troubleshooting

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