HP C6300 Manual do Utilizador descarregar pdf (Página 173)

For more information, see:

“

Check the estimated ink levels” on page 122

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 5: Contact HP support

Solution: Contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information

on calling for technical support.

Cause: There was a problem with the printhead.

Printouts seem blurry or fuzzy

Try the following solutions if your printout is not sharp or unclear.

NOTE: For this issue, there is not a problem with your ink supplies. Therefore,

replacing the ink cartridges or printhead is not necessary.

TIP: After reviewing the solutions in this section, you can go to HP's Web site to see

if there is additional troubleshooting help. For more information, go to:

www.hp.com/

support.

• Solution 1: Check the print settings

•

Solution 2: Use a higher quality image

•

Solution 3: Print the image in a smaller size

•

Solution 4: Align the printer

Solution 1: Check the print settings

Solution: Check the print settings.

• Check the paper type setting to make sure it matches the type of paper loaded in

the input tray.

• Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

For more information, see:

•“

Set the paper type for printing” on page 75

•“

Change the print speed or quality” on page 76

•“

Print using Maximum dpi” on page 82

Cause: The paper type or print quality settings were set incorrectly.

If this did not solve the issue, try the next solution.

Chapter 14

170 Troubleshooting

Troubleshooting

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