
Copy troubleshooting..............................................................................................................199
Nothing happens when I try to copy.................................................................................199
Fit to Page is not working as expected............................................................................201
The image is cropped when I make a borderless copy....................................................202
A borderless copy has white space around the edges.....................................................203
Errors......................................................................................................................................204
Product messages............................................................................................................204
File messages...................................................................................................................244
General user messages...................................................................................................246
Paper messages...............................................................................................................250
Power and connection messages.....................................................................................255
Ink cartridge and printhead messages.............................................................................257
15 HP warranty and support
Warranty.................................................................................................................................303
Ink cartridge warranty information..........................................................................................303
Support process.....................................................................................................................304
Before you call HP support.....................................................................................................304
HP support by phone..............................................................................................................305
Phone support period.......................................................................................................305
Placing a call....................................................................................................................305
After the phone support period.........................................................................................305
Additional warranty options....................................................................................................305
HP Quick Exchange Service (Japan).....................................................................................306
HP Korea customer support...................................................................................................306
Prepare the HP All-in-One for shipment.................................................................................307
Secure the ink system......................................................................................................307
Remove the control panel faceplate.................................................................................307
Pack the HP All-in-One...........................................................................................................308
16 Technical information
Specifications.........................................................................................................................309
Environmental product stewardship program.........................................................................310
Paper use.........................................................................................................................311
Plastics.............................................................................................................................311
Material safety data sheets...............................................................................................311
Recycling program............................................................................................................311
HP inkjet supplies recycling program...............................................................................311
Energy Star® notice.........................................................................................................311
Attention California users.................................................................................................312
Battery disposal in the Netherlands..................................................................................312
Battery disposal in Taiwan................................................................................................312
EU battery directive..........................................................................................................313
Disposal of waste equipment by users in private households in the European
Union................................................................................................................................314
Contents
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Contents
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