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Configuration terminal problems
If the configuration environment setup is correct, the configuration terminal displays boot information
when the firewall is powered on. If the setup is incorrect, the configuration terminal displays nothing or
garbled text.
No terminal display
If the configuration terminal displays nothing when the firewall is powered on, check the following items:
• The power supply system works properly.
• The console cable is properly connected.
If no problem is found, the following reasons may apply:
• The console cable is connected to an incorrect serial interface (the serial interface in use is not the
one set on the terminal).
• The properties of the terminal are incorrect. You must configure the configuration terminal as follows:
set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, Flow control to None, and
Terminal Emulation to VT100.
• The console cable is not in good condition.
Garbled terminal display
If terminal display is garbled, check that the Data bits field is set to 8 for the configuration terminal.
Password loss
When the user password or super password is lost, resort to the following methods:
User password loss
If you lose your password, you cannot enter the system. In this case, you can boot the system by ignoring
the system configuration. Follow these steps to solve the user password loss:
Step1 Enter the BootWare main menu, and select 6 to boot the system by ignoring the system configuration.
The system prompts the following:
Flag Set Success.
The output indicates that the setting succeeded.
Step2 When the BootWare main menu appears again, select 0 to reboot the system.
System is starting...
Booting Normal Extend BootWare....
Step3 Set a new password in system view after the system reboots.
<Sysname> system-view
[Sysname] user-interface console 0
[Sysname-ui-console0] authentication-mode password
[Sysname-ui-console0] set authentication password simple 123456
The output shows that the console port uses password authentication, and the password is set to 123456
and stored in plain text.
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