HP Brio 82xx Informações Técnicas Página 37
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Hardware Problems
29
The Printer Doesn’t Work
The Printer Will Not Print
Have you checked that... How
The printer is on
• Check the power and data cables are correctly
connected and press the printer’s power button.
There is paper in the printer
• Check the printer’s paper tray
Youdidn’tplugintheprinter’sparalleldatacable
(where applicable) when the PC was already on
1
Shut the PC down, then restart it.
2
Try to print again.
The correct printer driver is installed
• Check that the correct printer driver is installed on
your PC by clicking on the S
SS
St
tt
ta
aa
art
rtrt
rt menu, then
selecting S
SS
Se
ee
ett
tttt
tti
ii
in
nn
ng
gg
gs
ss
s
P
PP
Pr
rr
ri
ii
in
nn
nt
tt
te
ee
er
rr
rs
ss
s. Your printer’s driver
should be displayed in the Printers window.
The printer is configured correctly
• Click on the S
SS
St
tt
ta
aa
art
rtrt
rt menu, then select S
SS
Se
ee
ett
tttt
tti
ii
in
nn
ng
gg
gs
ss
s
P
PP
Pr
rr
ri
ii
in
nn
nt
tt
te
ee
er
rr
rs
ss
s. Right-click on the icon for the printer
youwanttouseandensurethatS
SS
Se
ee
et
tt
ta
aa
as
ss
sd
dd
de
ee
ef
ff
fa
aa
au
uu
ul
ll
lt
tt
tis
selected and that the printer is set to work online.
• If the printer is on your network, you can set it up
by browsing for it in N
NN
Ne
ee
et
tt
tw
ww
wo
oo
or
rr
rk
kk
kN
NN
Ne
ee
ei
ii
igh
ghgh
ghb
bb
bo
oo
or
rr
rh
hh
ho
oo
oo
oo
od
dd
d,
clicking on the printer’s icon, then clicking on I
II
In
nn
ns
ss
st
tt
ta
aa
all
llll
ll
in the F
FF
Fil
ilil
ile
ee
emenu.
• Print out a test page to test the printer
The parallel port is configured correctly in the PC’s
Setup program
1
Switch the PC OFF then ON.
2
When the message P
PP
Pr
rr
re
ee
ess
ssss
ss F
FF
F2
22
2t
tt
to
oo
oE
EE
En
nn
nt
tt
te
ee
er
rr
rS
SS
Se
ee
et
tt
tu
uu
up
pp
p
appears, press the F2 key. Check that
I
II
In
nn
nt
tt
te
ee
eg
gg
gr
rr
ra
aa
at
tt
te
ee
ed
dd
dI
II
I/
//
/O
OO
OP
PP
Po
oo
or
rr
rt
tt
ts
ss
s
P
PP
Pa
aa
ar
rr
ra
aa
all
llll
lle
ee
el
ll
lP
PP
Po
oo
ort
rtrt
rt is not
disabled in the A
AA
Ad
dd
dv
vv
va
aa
an
nn
nc
cc
ce
ee
ed
dd
d menu.
3
This setting should be A
AA
Au
uu
ut
tt
to
oo
o.
The Printer Prints Garbled Information
Have you checked that... How
The correct printer driver is installed
• Check that the correct driver is installed on your PC
by clicking on the S
SS
St
tt
ta
aa
art
rtrt
rt menu, then selecting
S
SS
Se
ee
et
tt
tt
tt
ti
ii
ing
ngng
ngs
ss
s
P
PP
Pr
rr
ri
ii
in
nn
nt
tt
te
ee
er
rr
rs
ss
s. The driver for your printer
should be displayed in the Printers window that
appears.
The printer’s data cables are connected properly
• Check the cables and, if it still does not work, check
the product documentation
- Business PCs * 1
- Brio BA410 1
- HP Brio Guide 3
- Technical Information 5
- Important Safety Information 6
- HP Brio Information Roadmap 7
- Setting Up Your HP Brio 9
- Unpacking the PC and Monitor 10
- Connecting Other Equipment 12
- For Windows 98 Users 13
- Comfort and Safety Checklist 14
- Your Work Posture 15
- Starting Your HP Brio 18
- Setting Up Windows 18
- Stopping Your HP Brio 19
- Your PC’s Desktop 20
- • selecting 21
- Using Your HP Brio PC 22
- Fix a Problem 23
- Using Your Software 24
- Securing Your HP Brio 24
- If You Have a Problem 25
- What to Do First 26
- The HP Brio Doesn’t Power On 27
- Have you checked that 28
- Have you checked 28
- The PC is Stuck in Sleep Mode 29
- What Kind of Problem Is It? 30
- Hardware Problems 31
- Have you checked that... How 33
- Advanced Troubleshooting 33
- Have you checked that 33
- What to Do 36
- The Printer Doesn’t Work 37
- The Modem Doesn’t Work 38
- Software Problems 39
- There Is a Humming Noise 42
- The PC Hangs While Recording 42
- Memory Test Error 43
- Keyboard Test Error 44
- Floppy Drive Test Error 45
- CMOS Test Error 47
- Other Configuration Problems 48
- Frequently Asked Questions 49
- Need More Help? 49
- What Is e-DiagTools For? 50
- How Do I Run e-DiagTools? 50
- HP Brio Assist CD-ROM 51
- Manually Reinstalling Drivers 52
- Running HP e-DiagTools 52
- Hardware 55
- Important - Before You Start 56
- Inside the Computer 56
- Accessing Internal Components 57
- To Remove the Power Supply 59
- To Replace the Power Supply 60
- To Remove the Side Panel 61
- To Replace the Side Panel 61
- To Remove the Front Panel 62
- To Replace the Front Panel 62
- Replacing the System Board 63
- Replacing a Processor 66
- Replacing the Floppy Drive 67
- Replacing the Hard Drive 68
- Installing a Memory Module 73
- Installing an Expansion Card 74
- Replacing the Battery 77
- HP Setup Program 80
- Setting System Defaults 81
- Your PC’s BIOS 84
- Technical Characteristics 85
- Regulatory Information 88
- FCC (for USA only) 89
- Notice for Canada 89
- Notice for the Netherlands 89
- Notice for Japan 90
- Notice for Korea 90
- TELECOM REGULATORY STATEMENTS 90
- Industry of Canada Notice 91
- PAN European Regulatory Note 91
- NEW ZEALAND TELECOM WARNINGS 92
- Recycling your PC 93
- Exclusions 95
- Exclusive Remedy 95
- HP Hardware Warranty Options 96
- Obtaining Warranty Service 98
- Obtaining On-Site Service 100
- HP Hardware Warranty 101
- HP Software Limited Warranty 102
- HP Software License Agreement 103
- International Warranty 105
- HP Year 2000 Warranty 105
- 0870 842 2339 106
- Other Services 107
- If You Have a Problem: 112
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