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HP Hardware Warranty
89
5-Year Limited Hardware Warranty:
5-Year On-Site Service
• On-site service for the central processor unit, including free parts exchange and labor,
provided by an HP Sales and Service Center representative or an HP Authorized Support
Provider, during the five-year product warranty period.
• Free parts exchange service for the central processor unit, keyboard, and mouse,
provided by an HP Sales and Service Center or an HP Authorized Support Provider,
during the five-year product warranty period.
3-Year Limited Hardware Warranty:
3-Year On-Site Service
• On-site service for the central processor unit, including free parts exchange and labor,
provided by an HP Sales and Service Center representative or an HP Authorized Support
Provider, during the three-year product warranty period.
• Free parts exchange service for the keyboard, and mouse provided by an HP Sales and
Service Center or an HP Authorized Support Provider, during the three-year product
warranty period.
3-Year Limited Hardware Warranty:
One Year On-Site, 3-Year Free Parts Exchange Service
• On-site service for the central processor unit, including free parts exchange and labor,
provided by an HP Sales and Service Center representative or an HP Authorized Support
Provider, during the first year of the product warranty period.
• Free parts exchange service for the central processor unit, provided by an HP Sales and
Service Center or an HP Authorized Support Provider, during the three-year product
warranty period.
• For HP Kayak PC Workstations: Free parts exchange service for the product keyboard
and mouse, provided by an HP Sales and Service Center or an HP Authorized Support
Provider, during the three year product warranty period.
• HP Vectra & Brio PCs: Free parts exchange service for the product keyboard and mouse,
provided by an HP Sales and Service Center or an HP Authorized Support Provider,
during the first year of the product warranty period.
3-Year Limited Hardware Warranty:
3-Year Free Parts Exchange Service
• Free parts exchange service for the central processor unit, keyboard and mouse
provided by an HP Sales and Service Center or an HP Authorized Support Provider,
during the three-year product warranty period.
3-Year Limited Hardware Warranty:
3-Year Return for Repair Service
• Return For Repair service for the central processor unit, including free parts exchange
and labor, provided by an HP Sales and Service Center or an HP Authorized Support
Provider during the three-year product warranty period.
• Free parts exchange service for the central processor unit, keyboard and mouse
provided by an HP Sales and Service Center or HP Authorized Support Provider, during
the three-year product warranty period.
- Business PCs * 1
- Brio BA410 1
- HP Brio Guide 3
- Technical Information 5
- Important Safety Information 6
- HP Brio Information Roadmap 7
- Setting Up Your HP Brio 9
- Unpacking the PC and Monitor 10
- Connecting Other Equipment 12
- For Windows 98 Users 13
- Comfort and Safety Checklist 14
- Your Work Posture 15
- Starting Your HP Brio 18
- Setting Up Windows 18
- Stopping Your HP Brio 19
- Your PC’s Desktop 20
- • selecting 21
- Using Your HP Brio PC 22
- Fix a Problem 23
- Using Your Software 24
- Securing Your HP Brio 24
- If You Have a Problem 25
- What to Do First 26
- The HP Brio Doesn’t Power On 27
- Have you checked that 28
- Have you checked 28
- The PC is Stuck in Sleep Mode 29
- What Kind of Problem Is It? 30
- Hardware Problems 31
- Have you checked that... How 33
- Advanced Troubleshooting 33
- Have you checked that 33
- What to Do 36
- The Printer Doesn’t Work 37
- The Modem Doesn’t Work 38
- Software Problems 39
- There Is a Humming Noise 42
- The PC Hangs While Recording 42
- Memory Test Error 43
- Keyboard Test Error 44
- Floppy Drive Test Error 45
- CMOS Test Error 47
- Other Configuration Problems 48
- Frequently Asked Questions 49
- Need More Help? 49
- What Is e-DiagTools For? 50
- How Do I Run e-DiagTools? 50
- HP Brio Assist CD-ROM 51
- Manually Reinstalling Drivers 52
- Running HP e-DiagTools 52
- Hardware 55
- Important - Before You Start 56
- Inside the Computer 56
- Accessing Internal Components 57
- To Remove the Power Supply 59
- To Replace the Power Supply 60
- To Remove the Side Panel 61
- To Replace the Side Panel 61
- To Remove the Front Panel 62
- To Replace the Front Panel 62
- Replacing the System Board 63
- Replacing a Processor 66
- Replacing the Floppy Drive 67
- Replacing the Hard Drive 68
- Installing a Memory Module 73
- Installing an Expansion Card 74
- Replacing the Battery 77
- HP Setup Program 80
- Setting System Defaults 81
- Your PC’s BIOS 84
- Technical Characteristics 85
- Regulatory Information 88
- FCC (for USA only) 89
- Notice for Canada 89
- Notice for the Netherlands 89
- Notice for Japan 90
- Notice for Korea 90
- TELECOM REGULATORY STATEMENTS 90
- Industry of Canada Notice 91
- PAN European Regulatory Note 91
- NEW ZEALAND TELECOM WARNINGS 92
- Recycling your PC 93
- Exclusions 95
- Exclusive Remedy 95
- HP Hardware Warranty Options 96
- Obtaining Warranty Service 98
- Obtaining On-Site Service 100
- HP Hardware Warranty 101
- HP Software Limited Warranty 102
- HP Software License Agreement 103
- International Warranty 105
- HP Year 2000 Warranty 105
- 0870 842 2339 106
- Other Services 107
- If You Have a Problem: 112
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