HP Brio 82xx Informações Técnicas Página 39
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Software Problems
31
Software Problems
The Power Light Is On But My Software Won’t Run
Have you checked that... How
There is no information about what is going
on in the accompanying documentation
Refer to the application software documentation
and/or the operating system documentation for
guidance
The software has been correctly installed
1 Check for any error messages when you try to
run the software.
2 Remove and then reinstall the software.
3 If the problem continues, contact the software
manufacturer’s support services.
TheDateandTimeareWrong
Have you checked that... How
The battery has not become discharged. This
may happen when the PC has been
unplugged for too long.
Change the date and time, by selecting S
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or use the Setup program (see page 72). If necessary,
install a new battery (see page 69).
You Get the Message “Some necessary system files are corrupted”
Have you checked that... How
You didn’t delete any system files
Reinstall the operating system or return the PC to its
factory configuration by using the HP Brio Assist CD-
ROM (System Recovery). Refer to page 43 for more
information.
Forgotten Your PC’s BIOS Password
You have forgotten the password that has
been set in the Setup program to prevent
unauthorized users from starting your PC
1 Ask your system administrator, if you have one,
to remind you of the password.
2 If you cannot find out the password, clear
passwords (see page 74). This will allow the PC
to start without a password.
- Business PCs * 1
- Brio BA410 1
- HP Brio Guide 3
- Technical Information 5
- Important Safety Information 6
- HP Brio Information Roadmap 7
- Setting Up Your HP Brio 9
- Unpacking the PC and Monitor 10
- Connecting Other Equipment 12
- For Windows 98 Users 13
- Comfort and Safety Checklist 14
- Your Work Posture 15
- Starting Your HP Brio 18
- Setting Up Windows 18
- Stopping Your HP Brio 19
- Your PC’s Desktop 20
- • selecting 21
- Using Your HP Brio PC 22
- Fix a Problem 23
- Using Your Software 24
- Securing Your HP Brio 24
- If You Have a Problem 25
- What to Do First 26
- The HP Brio Doesn’t Power On 27
- Have you checked that 28
- Have you checked 28
- The PC is Stuck in Sleep Mode 29
- What Kind of Problem Is It? 30
- Hardware Problems 31
- Have you checked that... How 33
- Advanced Troubleshooting 33
- Have you checked that 33
- What to Do 36
- The Printer Doesn’t Work 37
- The Modem Doesn’t Work 38
- Software Problems 39
- There Is a Humming Noise 42
- The PC Hangs While Recording 42
- Memory Test Error 43
- Keyboard Test Error 44
- Floppy Drive Test Error 45
- CMOS Test Error 47
- Other Configuration Problems 48
- Frequently Asked Questions 49
- Need More Help? 49
- What Is e-DiagTools For? 50
- How Do I Run e-DiagTools? 50
- HP Brio Assist CD-ROM 51
- Manually Reinstalling Drivers 52
- Running HP e-DiagTools 52
- Hardware 55
- Important - Before You Start 56
- Inside the Computer 56
- Accessing Internal Components 57
- To Remove the Power Supply 59
- To Replace the Power Supply 60
- To Remove the Side Panel 61
- To Replace the Side Panel 61
- To Remove the Front Panel 62
- To Replace the Front Panel 62
- Replacing the System Board 63
- Replacing a Processor 66
- Replacing the Floppy Drive 67
- Replacing the Hard Drive 68
- Installing a Memory Module 73
- Installing an Expansion Card 74
- Replacing the Battery 77
- HP Setup Program 80
- Setting System Defaults 81
- Your PC’s BIOS 84
- Technical Characteristics 85
- Regulatory Information 88
- FCC (for USA only) 89
- Notice for Canada 89
- Notice for the Netherlands 89
- Notice for Japan 90
- Notice for Korea 90
- TELECOM REGULATORY STATEMENTS 90
- Industry of Canada Notice 91
- PAN European Regulatory Note 91
- NEW ZEALAND TELECOM WARNINGS 92
- Recycling your PC 93
- Exclusions 95
- Exclusive Remedy 95
- HP Hardware Warranty Options 96
- Obtaining Warranty Service 98
- Obtaining On-Site Service 100
- HP Hardware Warranty 101
- HP Software Limited Warranty 102
- HP Software License Agreement 103
- International Warranty 105
- HP Year 2000 Warranty 105
- 0870 842 2339 106
- Other Services 107
- If You Have a Problem: 112
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