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4–14 HP Integrity rx2600 server and HP workstation zx6000 Operation and Maintenance Guide
Troubleshooting
BMC Faults
BMC firmware is damaged Turn off and unplug the
system. Wait 20
seconds, then plug in
and restart the system. If
the error repeats,
replace the system
board.
System board FRU inventory
device inaccessible
Replace the system
board.
Temperature Faults
External air temperature too
high
Make sure nothing is
blocking the system’s
airflow and locate your
system in an
air-conditioned room.
Power Supply Errors
VRM or power pod fault
View the SEL for
additional information
(page D-4). For more
help, contact your HP
Support Engineer.
Power Supply 1 fault
Power Supply 2 fault
Replace the power
supply.
12V out of range (power supply
interface fault)
System
LED LED1 LED2 LED3 LED4 Problem Solution
- September 2003 1
- Important Safety Warnings 3
- Contents 5
- 4 Troubleshooting 6
- A System Accessories 6
- B System Board 6
- C Part Numbers 6
- System Features 10
- Feature Description 11
- Physical Characteristics 13
- Power Specifications 13
- Power Consumption and Cooling 14
- Environmental Specifications 15
- Front Panel 16
- Rear Panel 17
- Product Overview 18
- 12 Memory Slots 22
- Remove/Replace Prerequisites 23
- System Covers and Bezel 24
- 5HPRYHWKHPHWDOFRYHU 25
- Replacing the Covers 26
- Removing the Front Bezel 27
- Replacing the Front Bezel 27
- Rack-mount System 28
- Replacing the Cover 29
- ■ 6\VWHPIDQV 31
- ■ 3RZHUVXSSOLHV 31
- ■ +DUGGULYHV 31
- System Fans 32
- Replacing a System Fan 33
- Power Supplies 34
- Replacing a Power Supply 35
- Hard Drives 36
- Replacing a Hard Drive 37
- Airflow Guides 38
- Removing Memory Modules 42
- Replacing Memory Modules 43
- System Configuration menu 44
- Accessory and Graphics Cards 45
- Removing the Bulkhead Screw 46
- Removing the Accessory Card 46
- Connecting the Audio Cable 47
- PCI/AGP Backplane 49
- Optical Drives 50
- Replacing an Optical Drive 51
- Management Processor Card 52
- Removing the Card 53
- Aligning the MP Card Blank 53
- Securing the MP Card Blank 54
- Led Status Panel 55
- Processor 57
- 8QORFNHG 60
- 1 Locator Posts 61
- 2 Locator Holes 61
- Sliding Sequencer Retainer 62
- 6\VWHP©V)URQW 65
- Replacing the System Board 66
- System Batteries 68
- Replacing the System Battery 69
- Removing the MP Card Battery 69
- Replacing the MP Card Battery 69
- Power Supply Interface Module 70
- Hard Drive Backplane 72
- Accessing the EFI 76
- Remote Access 77
- <RXVHHWKLVSURPSW 78
- GLVSOD\VKHOSIRUWKH 81
- 3UHVV 84
- Positional Arguments 85
- Output Redirection 85
- Error Handling in Scripts 85
- Comments in Script Files 86
- Boot from a File 88
- Add a Boot Option 89
- Delete Boot Option(s) 89
- Change Boot Order 90
- Manage BootNext Setting 91
- Set Auto Boot TimeOut 91
- Console Error Devices 92
- Console Output Devices 95
- Security/Password Menu 96
- Boot Information 98
- Firmware Information 98
- Chip Revision Information 98
- SDJH 99
- Resetting Passwords 100
- Management Processor (MP) 101
- MP Card I/O Functionality 102
- Accessing the MP 103
- System Configuration 104
- EnterWRH[HFXWHWKHFRPPDQG 109
- Using the MP Commands 110
- Command Syntax 111
- Command Descriptions 112
- Status Commands 113
- Server Control Commands 113
- Accessing the BMC 116
- Simple Commands 118
- IPMI Commands 119
- Command Categories 121
- Chassis Commands 121
- Sensor/Event Commands 121
- Application Commands 122
- Storage Commands 123
- Firmware upgrades 124
- Troubleshooting 125
- The System e-buzzer 126
- The Diagnostic LEDs 128
- Warnings 133
- LAN LEDs 139
- System Board Diagnostic LEDs 141
- Starting HP e-DiagTools 144
- Producing a Support Ticket 145
- Boot Options Maintenance Menu 147
- System Accessories 149
- 19,',$ 150
- Selecting a Monitor 151
- ATI RADEON 7000 153
- NVIDIA Quadro4 980XGL 154
- NVIDIA Quadro2 EX 155
- Mass Storage 156
- Supported Optical Drives 157
- DVD-ROM drive 158
- System Board 159
- Intel® Itanium® 2 Processor 161
- ZX1 I/O and Memory Controller 161
- ZX1 AGP/PCI Bus Interface 162
- Dual Serial Controller 162
- Field Programmable Gate Array 162
- SCSI Controller 163
- IDE Interface 163
- 1GB System LAN 164
- USB Connectors 164
- Part Numbers 165
- Integrity rx2600 Server Parts 170
- SEL and FPL Log Entries 178
- .H\ZRUGPRGHH[DPSOH 181
- System Specific Events 182
- )RUH[DPSOH 184
- Events Without Sensors 185
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