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Troubleshooting
Getting Started Guide www.hp.com 4–9
Solving Hardware Installation Problems
You may need to reconfigure the workstation when you add or remove
hardware, such as an additional diskette drive. If you install a plug and
play device, some operating systems automatically recognize the device
and configure the workstation. If you install a non–plug and play device,
you must reconfigure the workstation after installing the new hardware.
Problem
Probable
Cause
Recommended
Solution
A new device is not
recognized as part of
the system.
Device is not seated
or connected
properly.
Ensure that the device is
properly and securely
connected and that pins in
the connector are not
bent down.
Cable(s) of new
external device are
loose or power
cables are
unplugged.
Ensure that all cables are
properly and securely
connected and that pins in
the cable or connector are
not bent down.
Power switch of new
external device is
not turned on.
Turn off the workstation, turn
on the external device, then
turn on the workstation to
integrate the device with the
workstation system.
When the system
advised you of
changes to the
configuration, you
did not accept them.
Reboot the workstation and
follow the instructions for
accepting the changes.
A plug and play
board may not
automatically
configure when
added if the default
configuration
conflicts with other
devices.
Use Computer Setup (F10) to
reconfigure or disable
devices to resolve the
resource conflict.
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