HP C6100 Manual do Utilizador descarregar pdf (Página 92)

Solution

Note This possible solution applies only in the countries/regions that receive a 2-wire

phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil,

Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea,

Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia,

Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

When you have an answering machine on the same phone line you use for fax calls, you must

connect the answering machine directly to the HP All-in-One using the port labeled 2-EXT, as

shown below. You also need to set the correct number of rings to answer for both the answering

machine and HP All-in-One.

1 Telephone wall jack

2 Connect to the IN port on the answering machine

3 Connect to the OUT port on the answering machine

4 Telephone (optional)

5 Answering machine

6 Use the phone cord supplied in the box with the HP All-in-One

Make sure the HP All-in-One is set to receive faxes automatically and that the Rings to

Answer setting is correct. The number of rings to answer for the HP All-in-One should be

greater than the number of rings to answer for the answering machine. Set your answering

machine to a low number of rings and the HP All-in-One to answer in the maximum number of

rings supported by your device. (The maximum number of rings varies by country/region.) In

this setup, the answering machine will answer the call and the HP All-in-One will monitor the

line. If the HP All-in-One detects fax tones, the HP All-in-One will receive the fax. If the call is

a voice call, the answering machine will record the incoming message.

Cause You have a special ring pattern for your fax phone number (using a distinctive ring

service through your telephone company), and the Distinctive Ring setting on the HP All-in-

One does not match.

Solution If you have a special ring pattern for your fax phone number (using a distinctive ring

service through your telephone company), make sure that the Distinctive Ring setting on the

HP All-in-One is set to match. For example, if the phone company has assigned your number

a double ring pattern, make sure Double Rings is selected as the Distinctive Ring setting.

Basics Guide 89

Troubleshooting and support

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HP C6100 Manual do Utilizador Página 92