
66 C
HAPTER
4: B
ASIC
S
ETTINGS OF THE
F
IREWALL
Packet Trace requires an IP address. Use the Firewall’s DNS Name Lookup
tool to find the IP address of a host.
1 Enter the IP address of the remote host in the Tra ce on IP a ddre ss box,
and click Start.
2 Initiate an IP session with the remote host using an IP client, such as Web,
FTP, or Teln et.
Use the IP address in the TraceonIPaddressbox, not a host name, such
as
www.3Com.com.
3 Click Refresh to display the packet trace information.
4 Click Stop to terminate the packet trace, and Reset to clear the results.
Technical Support Report
The Tech Support Report generates a detailed report of the Firewall’s
configuration and status, and saves it to the local hard disk. You can then
e-mail this file to Technical Support to help assist with a problem.
1 Select Tech Support Report from the Choose a diagnostic tool menu.
2 Click Save Report to save the report as a text file to the local disk.
DUA1611-0AAA02.book Page 66 Thursday, August 2, 2001 4:01 PM
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