HP ProLight Server Manual do Utilizador descarregar pdf (Página 143)

Contacting HP 143

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DU number

• List of drivers in the DU diskette

• The drive subsystem and file system information:

• Number and size of partitions and logical drives

• File system on each logical drive

• A list of all third-party hardware and software installed, with versions

• A detailed description of the problem and any associated error messages

• Printouts or electronic copies (to e-mail to a support technician) of:

• /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname)

• /var/adm/messages

• /etc/vfstab

• /usr/sbin/prtconf

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HP ProLight Server Manual do Utilizador Página 143