HP ProLight Server Manual do Utilizador descarregar pdf (Página 21)

Diagnostic flowcharts 21

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

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HP ProLiant Servers 1
Troubleshooting Guide 1
Audience assumptions 2
Contents 3
Contents 4 4
Contents 5 5
Contents 6 6
Contents 7 7
Contents 8 8
Contents 9 9
Introduction 10
Getting started 11
Pre-diagnostic steps 12
Warnings and cautions 13
Symptom information 14
Common problem resolution 15
Hard drive guidelines 16
Diagnostic flowcharts 19
Start diagnosis flowchart 20
General diagnosis flowchart 20
Diagnostic flowcharts 21 21
Power-on problems flowchart 22
POST problems flowchart 26
Diagnostic flowcharts 27 27
Diagnostic flowcharts 31 31
Hardware problems 32
General hardware problems 33
Unknown problem 34
Internal system problems 35
Diskette drive problems 36
Tape drive problems 37
Read/write issue 38
Backup issue 38
Media issue 38
Hard drive problems 39
Fan problems 40
Memory problems 41
PPM problems 42
Processor problems 42
External device problems 43
Mouse and keyboard problems 44
Audio problems 45
Printer problems 45
Local I/O cable problems 45
Modem problems 45
Network controller problems 47
Software problems 49
Operating system updates 50
Remote ROM flash problems 52
Software tools and solutions 54
SmartStart Scripting Toolkit 55
HP ROM-Based Setup Utility 55
Auto-configuration process 56
Boot options 56
BIOS Serial Console 56
Management tools 58
Erase Utility 59
HP Systems Insight Manager 59
Management Agents 59
HP Control Tower 60
Diagnostic tools 61
Survey Utility 62
Integrated Management Log 62
Keeping the system current 63
Firmware maintenance 65
Option ROMs 66
Online ROM flash technology 66
Offline ROM flash technology 66
Current firmware versions 67
Updating firmware 67
Online resources 69
General server resources 70
Technical topics 72
Error messages 73
Error messages 74 74
Error messages 75 75
Error messages 76 76
Error messages 77 77
Error messages 78 78
3. Power up the system 78
Error messages 86 86
Error messages 91 91
Ended Mode 92
Write Memory Error 92
Wrong Accelerator 92
Error messages 93 93
Error messages 94 94
Error messages 95 95
Error messages 96 96
Error messages 98 98
• Install a power supply 98
Error messages 99 99
1. Power down the server 99
100 Series 101
Error messages 102 102
200 Series 103
Error messages 104 104
Error messages 105 105
300 Series 106
400 Series 107
600 Series 108
1100 Series 109
1600 Series 109
1611-Fan Failure Detected 110
1700 Series 112
Error messages 115 115
Previous Power Up 116
Error messages 123 123
Event list error messages 124
Error messages 125 125
Error messages 126 126
Server blade error codes 127
Interconnect A Error Code 128
Interconnect B Error Code 129
Power supply error codes 130
Memory-related port 85 codes 132
Miscellaneous port 85 codes 133
Message ID: 4137 134
Message ID: 4140 134
Message ID: 4141 134
Message ID: 4169 134
Message ID: 4190 134
MSG_CPU_RR_1 135
MSG_CPU_RR_2 135
MSG_CPU_RR_3 135
MSG_CPU_RR_5 135
MSG_CPU_RR_6 135
Error messages 136 136
MSG_CPU_RR_17 137
Contacting HP 138
Server information you need 139
Linux operating systems 140
SCO operating systems 141
IBM OS/2 operating systems 142
Acronyms and abbreviations 144
Index 148 148
Index 149 149
Index 150 150
Index 151 151
Index 152 152

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