HP ePrint Enterprise Guia de Resolução de Problemas descarregar pdf (Página 22)

3. Under User authentication select Use job data logon and then click Configure.

Figure 2-16 Use job data logon

4. In the Job data string field, enter ePrintEmail. In the Max search length field, enter 9999.

Click OK.

2.2.6 Jobs sent to PIN printers are correctly submitted, but do not print

In this scenario print jobs are sent from mobile clients to Job Retention-enabled printers and are correctly

rendered, but users can’t retrieve them at the printer.

To troubleshoot, ensure that the printer configured with Job Retention mode in the ePrint Enterprise server

application actually supports Job Storage. In addition, ensure the printer has enough storage on its hard drive

to store the job. If the hard drive is full and can’t store a job, the printer generates a hard copy that is sent to

the paper output tray of the printer, and the printer hard drive must be cleared.

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HP ePrint Enterprise Guia de Resolução de Problemas Página 22