
14
AMERICAS
1-800-326-0411
Hours of operation: 6:00 am to 6:00 pm MST
Please include the HP sales order number, Service Agreement ID
(SAID), serial number and a brief description of the problem.
E
UROPE, MIDDLE EAST AND AFRICA
Phone: (+31-55-543-4642)
Fax: (+31-55-543-4645)
Hours of operation: 9:00 to 18:00 CET
Please include the HP sales order number, Service Agreement ID
(SAID), serial number and a brief description of the problem.
A
SIA PACIFIC AND JAPAN
Phone: (outside Japan) (+81-3-3227-5672) - English Support
Phone: (within Japan) 03-3227-5264 - Japanese Support
Fax: (+81-3-3227-5238)
Hours of operation: 9:00 am to 5:00 pm JST
Please include the HP sales order number, Service Agreement ID (SAID),
serial number and a brief description of the problem.
Webware License Owner
License owners can be determined one of two ways:
For legacy customers: The license owner is individual that was identified as the primary technical contact in
SalesForce before the acquisition.
For new customers: The license owner is the contact provided by sales on the HP sales order
Deploying the License
To deploy the license, please follow the following steps:
1. Go to https://webware.hp.com/welcome.asp
2. Click on GENERATE NEW LICENSES
3. Login with your current account or create a new one if you are not an existing member already
4. You might be redirected to the initial page after logging in, please click on GENERATE NEW
LICENSES again if this is the case.
5. Enter your order number in the ―Order Numberǁ field and click ‗next‘
6. Select the product to license and click ‗next‘
7. Enter all the relevant details requested by the website (only the fields marked with an asterisk are
mandatory)
8. When finishing this procedure, the license key will be emailed to the address(es) you specified in
the profile and in the CC: field.
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