End-of-Service-Life Policy .............................................................................................................. 15
Web-based Management of Support Cases ................................................................................... 16
Bundle Serial Numbers vs. Individual Unit Serial Numbers ........................................................... 16
Calling Support .......................................................................................................................... 17
Bundle Serial Numbers vs. Individual Unit Serial Numbers ........................................................... 17
Purchasing/Presales .................................................................................................................... 20
Other HP LeftHand/P4000 Web Pages ......................................................................................... 21
Addendum A – Links Summary ..................................................................................................... 22
P4000 Firmware Requirements and Update Information .............................................................. 22
Insight Remote Support ............................................................................................................ 22
Product Alerts and Advisories ................................................................................................... 22
Support Center ....................................................................................................................... 22
Manuals and other Technical Information ................................................................................... 22
HP LeftHand/P4000 Forum ...................................................................................................... 22
Support Community Forums Sign-up .......................................................................................... 22
Latest Version of P4000 SAN/iQ Software, Documentation, and Related Components ................... 23
Previous Versions of P4000 SAN/iQ Software, Documentation, and Related Components .............. 23
Download P4000 patches ....................................................................................................... 23
Contract Administration ........................................................................................................... 23
Warranty Information .............................................................................................................. 23
Installation Services Information ................................................................................................ 23
Product Training Information ..................................................................................................... 23
Purchase Product Training, and Registration Assistance ............................................................... 23
Software/Hardware Compatibility and End-of-Service Life Policy .................................................. 23
www.hp.com/go/P4000Compatibility ...................................................................................... 23
Licensing ................................................................................................................................ 23
Licensing Help ........................................................................................................................ 23
Webware User Guide ............................................................................................................. 23
Submitting, managing and viewing Support cases ...................................................................... 24
Purchasing/Presales ................................................................................................................ 24
Addendum B – Acronym Summary ............................................................................................... 25
For More Information .................................................................................................................. 26
Call to Action ............................................................................................................................. 27
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