
If the hostname resolves to the IP address of an incorrect network interface, do one of the following:
●
Enter the IP address that RGS Sender is bound to instead of the hostname when establishing an RGS
connection.
●
Recongure your DHCP and DNS servers so that the hostname resolves to the correct IP address.
●
Use the nslookup command to determine the IP address that the hostname resolves to, and then
follow the steps in
Reconguring network interface binding manually on page 67 to set the
corresponding network interface to be listed rst in the list of connections.
Reconguring network interface binding manually
To manually congure which network interface the sender binds to:
1. Disable the Listen for RGS connections on all network interfaces option in the RGS Sender
Conguration tool.
NOTE: See Using the RGS Sender Conguration tool on page 54 for more information.
2. Click the network icon in the Windows notication area, and then click Open Network and Sharing
Center.
3. Click Change adapter settings in the left pane.
4. Press the Alt key to show the menu bar, select Advanced, and then select Advanced Settings.
5. In the Adapter and Bindings tab, use the arrow buttons next to the Connections pane to move the
desired network interface to the top of the list.
The network interface at the top of the list will be the one listened to by RGS Sender.
Reconguring network interface binding using the RGS Sender Conguration tool
Before conguring options in the RGS Sender Conguration tool, you’ll need to determine the number that
corresponds to the network interface you want RGS Sender to listen to. To do this, follow these steps:
1. Click the network icon in the Windows notication area, and then click Open Network and Sharing
Center.
2. Click Change adapter settings in the left pane.
3. Press the Alt key to show the menu bar, select Advanced, and then select Advanced Settings.
4. In the Adapter and Bindings tab, look at the list of network interfaces in the Connections pane.
The number that corresponds to the network interface at the top of the list is 0. The number for the next
network interface in the list is 1, and so on.
After determining the number that corresponds to the desired network interface, follow these steps to
congure the appropriate RGS Sender settings:
1. Disable the Listen for RGS connections on all network interfaces option in the RGS Sender
Conguration tool.
2. Set the value of the Listen to a specic network interface option in the RGS Sender Conguration tool
to the number of the desired network interface.
NOTE: See Using the RGS Sender Conguration tool on page 54 for more information.
Troubleshooting tips 67
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