Hp ProLiant DL385 G7 Server Manual do Utilizador descarregar pdf (Página 74)

Troubleshooting 74

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item Refer to

1 "Symptom information (on page 71)"

2 "Loose connections (on page 72)"

3 "Service notifications (on page 73)"

The most recent version of a particular server or option firmware is

available on the HP Support website (http://www.hp.com/support).

1 2 ... 69 70 71 72 73 74 75 76 77 78 79 ... 110 111

HP ProLiant DL385 G7 Server 1
User Guide 1
Intended audience 2
Contents 3
Component identification 7
Systems Insight Display LEDs 8
Rear panel components 10
Rear panel LEDs and buttons 11
System board components 12
System board switches 13
NMI functionality 14
Hard drive numbering 15
SAS and SATA hard drive LEDs 16
PCI riser cage LEDs 17
Battery pack LEDs 18
FBWC module LEDs 20
Hot-plug fans 20
Component identification 21 21
Operations 22
Remove the access panel 23
Install the access panel 24
Remove the PCI riser cage 25
Install the PCI riser cage 26
Remove the air baffle 28
Hot-plug fan operation 29
Operations 30 30
Rack planning resources 31
Optimum environment 32
Temperature requirements 33
Power requirements 33
Rack warnings 34
Installing hardware options 34
Registering the server 37
Introduction 38
Processor option 38
Install the heatsink 43
Install the air baffle 43
Memory configurations 47
Population order 48
Population rules 48
Population guidelines 49
Memory bus speed 49
Installing DIMMs 50
Expansion board options 53
PCI riser board option 56
Cabling 57
FBWC battery cabling 58
BBWC battery cabling 58
Configuration and utilities 59
SmartStart Scripting Toolkit 59
Using RBSU 60
Auto-configuration process 60
Boot options 61
BIOS Serial Console 61
Management tools 63
Safety and security benefits 64
Diagnostic tools 65
Keeping the system current 66
Version control 67
ProLiant Support Packs 67
Firmware 67
HP Smart Update Manager 68
Care Pack 68
Troubleshooting 69
Symbols on equipment 70
Warnings and cautions 70
Symptom information 71
Loose connections 72
Service notifications 73
Troubleshooting flowcharts 73
General diagnosis flowchart 74
Symptoms: 76
Troubleshooting 78 78
POST problems flowchart 79
OS boot problems flowchart 80
• Redundancy failure 83
Troubleshooting 84 84
Battery replacement 85
FCC rating label 86
Class A equipment 86
Class B equipment 86
Modifications 87
• EMC Directive 2004/108/EC 88
Japanese notice 89
BSMI notice 89
Battery replacement notice 90
Korean notice 90
Chinese notice 90
Laser compliance 90
Electrostatic discharge 92
Specifications 93
Power supply specifications 94
Technical support 97
Technical support 98 98
Technical support 100 100
Customer Self Repair 101
Reparo feito pelo cliente 101
Technical support 102 102
Technical support 103 103
Technical support 104 104
Acronyms and abbreviations 105
Index 108 108
Index 109 109
Index 110 110
Index 111 111

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