HP ProLiant DL585 Generation 2 Server User Guide Part Number 431171-002 December 2007 (Second Edition)
Component identification 10 Item Description Status 2 Online/activity LED Green = Drive activity Flashing green = High activity on the drive or d
Acronyms and abbreviations 100 UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent
Index 101 A access panel 28 ACU (Array Configuration Utility) 57 additional information 64 ADU (Array Diagnostic Utility) 61 Advanced ECC sup
Index 102 DIMM installation guidelines 40 DIMM slot locations 9 DIMMs 40 diskette boot 15 diskette drive 43 diskette image creation 56 dr
Index 103 LEDs, battery pack 17 LEDs, front panel 7 LEDs, hard drive 9, 10, 42 LEDs, NIC 7, 12 LEDs, power supply 19, 44 LEDs, rear panel
Index 104 regulatory compliance notices 80 remote support and analysis tools 62 required information 89 requirements, airflow 22 requirements
Component identification 11 Rear panel components Item Description 1 Redundant hot-plug power supply (optional) 2 PCI Express and PCI-X non-h
Component identification 12 Rear panel LEDs and buttons Item Description LED color Status 1 UID LED Blue On = Activated Flashing = Serv
Component identification 13 Item Description 1 PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz (half-length) 2 PCI-X non-hot-plug expa
Component identification 14 Position Description Function 1 iLO 2 security Off = iLO 2 security is enabled. On = iLO 2 security is disabled.
Component identification 15 Item Description 1 Power button cable connector 2 USB cable connector 3 Video cable connector 4 Internal USB
Component identification 16 Systems Insight Display LEDs The front panel health LEDs indicate only the current hardware status. In some situations,
Component identification 17 Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system i
Component identification 18 LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level an
Component identification 19 Item Description 6 Fan 6 See "Hot-plug fans (on page 30)" for replacement procedures and operation guidelin
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra
Component identification 20 Fail LED 1 (amber) Power LED 2 (green) Description Off Off No AC power to any power supply Flashing Off Power sup
Setup 21 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 22 Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space a
Setup 23 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the
Setup 24 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unlo
Setup 25 Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are liste
Setup 26 To modify the server default settings, press the F9 key when prompted during the boot process to enter RBSU. By default, RBSU runs in the En
Operations 27 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 28 NOTE: The release latches will lock into place when the rails are fully extended. WARNING: To reduce the risk of personal inj
Operations 29 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner result
Contents 3 Contents Component identification...
Operations 30 Hot-plug fans The server supports redundant hot-plug fans ("Fan locations" on page 18) in a 5+1 configuration to provide prop
Operations 31 Removing the system battery If the server no longer automatically displays the correct date and time, you may need to replace the batte
Hardware options installation 32 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Hardware options installation 33 3. Lower the handle, and pull the processor memory module out of the server until the release latches catch. WAR
Hardware options installation 34 6. Release the latch, and open the cover. Installing a processor CAUTION: To avoid damage to the processor and
Hardware options installation 35 4. Open the heatsink retaining bracket. CAUTION: The pins on the processor socket are very fragile. Any damage
Hardware options installation 36 6. Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the process
Hardware options installation 37 9. Press down firmly until the processor installation tool clicks and separates from the processor, and then rem
Hardware options installation 38 10. Close the processor retaining bracket and the processor retaining latch. 11. Remove the heatsink cover. CAU
Hardware options installation 39 13. Close the heatsink retaining bracket. 14. Install the PPM. IMPORTANT: Always install a PPM when you instal
Contents 4 Processor options ...
Hardware options installation 40 15. Close the processor memory module cover. 16. Install the fans. 17. Install the processor memory module into t
Hardware options installation 41 • DIMMs must be installed in decreasing capacity with the largest DIMMs installed in the banks furthest from each p
Hardware options installation 42 When adding hard drives to the server, observe the following general guidelines: • The system automatically sets a
Hardware options installation 43 3. Close the ejector lever. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combina
Hardware options installation 44 3. Install the media drive into the server. CAUTION: To prevent improper cooling and thermal damage, do not oper
Hardware options installation 45 CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered
Hardware options installation 46 IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power
Hardware options installation 47 1. Power down the server (on page 27). 2. Extend the server from the rack ("Extending the server from the rack
Hardware options installation 48 Battery-backed write cache The HP BBWC protects against hard boot, power, controller, and system board failures. The
Hardware options installation 49 o If the LED is not lit, disconnect the battery cable from the cache. 5. Remove the controller.
Contents 5 Pre-diagnostic steps ...
Hardware options installation 50 6. Remove the cache module from the controller. 7. Install the new cache on the controller. Press firmly above eac
Hardware options installation 51 b. Install the battery pack into the server. 10. Route the cable, and connect it to the cache module. NOTE:
Cabling 52 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opti
Cabling 53 Front panel cable components Item Description 1 Video connector cable assembly 2 USB connector cable assembly 3 Power button cab
Software and configuration utilities 54 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of s
Software and configuration utilities 55 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide
Software and configuration utilities 56 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 Mo
Software and configuration utilities 57 Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to c
Software and configuration utilities 58 5. Enter the serial number. 6. Select Product ID. The following warning is displayed. Warning: The Product
Software and configuration utilities 59 provides seamless integration with HP hardware support by generating and emailing support tickets that deliv
Component identification 6 Component identification Front panel components Item Description 1 Hard drive bay 1 2 Hard drive bay 2 3 Hard dri
Software and configuration utilities 60 2. Select Advanced Options. 3. Select Redundant ROM Selection. 4. Select the ROM version. 5. Press the En
Software and configuration utilities 61 • DOS • Operating environments which do not provide native USB support For more information on ProLiant U
Software and configuration utilities 62 Remote support and analysis tools HP Instant Support Enterprise Edition ISEE is a proactive remote monitorin
Software and configuration utilities 63 Change control and proactive notification HP offers Change Control and Proactive Notification to notify cust
Troubleshooting 64 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c
Troubleshooting 65 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions
Troubleshooting 66 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Troubleshooting 67 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 61) and use the survey
Troubleshooting 68 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc
Troubleshooting 69 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Component identification 7 Front panel LEDs and buttons Item Description Status 1 UID switch and LED Blue = Activated Flashing blue = Server
Troubleshooting 70 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S
Troubleshooting 71 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED ("Systems Insight Dis
Troubleshooting 72 • The external health LED ("Systems Insight Display LEDs" on page 16) is red or amber. • The internal health LED (&quo
Troubleshooting 73
Troubleshooting 74 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 75 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 76 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 77 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Troubleshooting 78 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 79 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Component identification 8 Processor memory module components Item Description 1 Processor socket 1 (boot processor) 2 PPM socket 1 3 Proc
Regulatory compliance notices 80 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 81 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 82 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 83 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 84 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical
Regulatory compliance notices 85 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter
Electrostatic discharge 86 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 87 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship
Specifications 88 Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output Power supply output 910 W (low line)
Technical support 89 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Component identification 9 DIMM slot identification Each memory node consists of eight DIMM slots in four banks. See "Memory options (on page
Technical support 90 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged f
Technical support 91 l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pou
Technical support 92 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfal
Technical support 93 de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustit
Technical support 94 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
Technical support 95
Technical support 96
Acronyms and abbreviations 97 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Aut
Acronyms and abbreviations 98 IEC International Electrotechnical Commission iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISEE Inst
Acronyms and abbreviations 99 POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack RAID redundant array of inexpensive (o
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