Hp VECTRA VL800 Manual do Utilizador descarregar pdf (Página 62)

3 Troubleshooting Your HP PC

Image Creation and Recovery CD-ROM

Performing a Recovery or Downgrade (Windows 2000 to Windows NT4)

❒

The PC model must match the CD-ROM (the CD-ROM is locked to a

specific PC model).

❒

Backup all data files and, if necessary, software applications.

❒

It is recommended upgrading to the latest BIOS version.

❒

Setup program settings: Clear any BIOS-level passwords. In the Security

menu, set all Hardware Protection items to “Enabled” or “Unlocked” (if

applicable). Check also that Booting from the CD-ROM is enabled; in the

Boot menu, the CD-ROM drive is configured to boot before the hard disk

drive in the Boot Device Priority List.

❒

Ensure that you have the Certificate of Authenticity from Microsoft

available. (This may be a label on the side of your PC.)

Running HP e-DiagTools

❒

The PC model must match the CD-ROM (the CD-ROM is locked to a

specific PC model).

❒

CD-ROM drive has been configured to boot before the hard disk drive.

Performing a Full Recovery

Depending on the hardware configuration, a full system recovery should

take from 30 minutes to 2 hours.

NOTE Remember, this procedure will erase everything from the hard disk drive

(primary partition if defined). Ensure that all data files and software

applications have been saved.

1 Shutdown the Operating System and switch-off your PC.

2 Remove any non-standard components that were added after you

received the PC to restore the PC to its original factory configuration.

3 Insert the recovery CD-ROM into the CD-ROM drive and start the PC.

4 Press the

F8 key and select the CD-ROM to boot first.

5 The computer will boot from the CD-ROM and display a DOS-style

menu. Select the option to recover the hard disk drive.

In some cases, you might have to go through the menu item “Partitioning

& Formatting”. In this case, there are two options:

• Automatic (recommended).

• Custom (for advanced users only).

Unless you have a specific requirement, select Automatic.

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