Hp VECTRA VL800 Manual do Utilizador descarregar pdf (Página 64)

3 Troubleshooting Your HP PC

Frequently Asked Questions

Q: How can I reinstall my PC’s operating system?

A: Use the Image Creation and Recovery CD-ROM provided with your

PC.

Q: Why is my PC running slowly/producing strange messages?

A: Your PC may have been infected by a virus. Run an antivirus utility

on your PC.

If the problem continues, update your PC’s BIOS. You can download the

BIOS and updating instructions from

www.hp.com/go/vectrasupport.

Try reducing your demands on the PC by closing applications when

you are not using them. Refer to your Operating System

documentation (online or paper) for information on performance

monitoring.

Q: I’ve been experiencing problems with my PC ever since I installed some

new software. What can I do?

A: Uninstall the software to see whether this solves the problem. If the

problem continues, contact the software manufacturer for help or

information on known compatibility problems.

Q: How do I disable the integrated sound features on my PC if I install an

add-on sound card (on Windows NT, Windows 95 and Windows 98)?

A: Use the HP Setup program to disable the Audio item in the Advanced

menu. Refer to refer to “Using the HP Setup Program” on page 19.

Q: Can I use USB hardware devices with all the operating systems

preloaded on my PC?

A: USB is supported by Windows 98 and Windows 2000 only.

Q: An application says I need more free memory on my PC. How do I free

memory?

A: Quit any open applications that you are not using.

Delete any unnecessary files on your hard disk.

Q: Where can I get information about the latest HP drivers?

www.hp.com/go/vectrasupport

Need More Help?

Refer to the

Troubleshooting Guide

for more detailed help. This manual is available

from HP’s web site at:

www.hp.com/go/vectrasupport

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Hp VECTRA VL800 Manual do Utilizador Página 64