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Self-Test Report
1. Printer Information: Shows device information (such as the product name, model
number, serial number, and firmware version number), and the number of pages
printed from the tray.
2. Nozzle test pattern: Missing lines indicate problems with the ink cartridges. Try
cleaning the cartridges, or replacing the cartridges.
3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink.
Check the ink levels.
4. Event Log: Shows a log of recent events that have occurred.
To print the Printer Status Report or Self-Test Report
Product control panel: Press Setup, select Print Report, select Printer Status or Self-
Test, and then press OK.
Understand the network configuration page (some models
only)
If the device is connected to a network, you can print a network configuration page to
view the network settings for the device. You can use the network configuration page to
Chapter 7
124 Solve a problem
- OFFICEJET 4500 1
- OFFICEJET ADVANTAGE 4500 1
- HP Officejet 4500 (G510)/ 3
- HP Officejet 4575 (K710)/HP 3
- Officejet Advantage 4500 3
- (K710) All-in-One series 3
- Contents 5
- 1 Get started 13
- Eco-Tips 14
- Understand the device parts 14
- Printing supplies area 15
- Back view 15
- Use the product control panel 16
- Change product settings 17
- Types of messages 18
- Select print media 19
- Select print media 17 21
- Chapter 1 22
- 18 Get started 22
- Load media 23
- 20 Get started 24
- Maintain the device 25
- Clean the exterior 26
- Maintain the device 23 27
- Turn off the device 28
- Print documents 29
- Print brochures 30
- Print on envelopes 31
- Print a Web page 32
- Print photos 33
- Chapter 2 34
- 30 Print 34
- Print borderless documents 35
- 32 Print 36
- Scan an original 38
- Copy documents 40
- Change copy settings 40
- Change copy settings 37 41
- Send a fax 42
- Send a fax 39 43
- Chapter 5 44
- Send a fax from memory 45
- Schedule a fax to send later 45
- Receive a fax 47
- Set up backup fax 48
- Poll to receive a fax 49
- Block junk fax numbers 51
- Receive a fax 49 53
- Change fax settings 54
- Configure the fax header 55
- Set the dial type 57
- Set the redial options 57
- Set the fax speed 57
- Set the fax sound volume 58
- Use reports 59
- Print fax error reports 60
- Print and view the fax log 60
- Clear the fax log 61
- 2. Press OK 62
- 6 Work with ink cartridges 63
- Chapter 6 64
- 60 Work with ink cartridges 64
- Handle the ink cartridges 65
- Replace the ink cartridges 65
- 62 Work with ink cartridges 66
- 1 Copper-colored contacts 67
- 3 Ink nozzles under tape 67
- Replace the ink cartridges 63 67
- 64 Work with ink cartridges 68
- Store printing supplies 69
- 66 Work with ink cartridges 70
- Clean the ink cartridges 71
- 68 Work with ink cartridges 72
- 7 Solve a problem 73
- Obtain electronic support 74
- HP support by phone 74
- HP support 71 75
- www.hp.com/support 76
- Solve printing problems 78
- Blank or partial page printed 79
- 76 Solve a problem 80
- Solution 2: Check the paper 81
- 78 Solve a problem 82
- 80 Solve a problem 84
- The lines are jagged 89
- 86 Solve a problem 90
- 88 Solve a problem 92
- 2 Ink nozzles (do not clean) 93
- 90 Solve a problem 94
- Solve paper-feed problems 95
- Solve copy problems 96
- No copy came out 97
- Copies are blank 97
- Size is reduced 98
- Copy quality is poor 98
- Copy defects are apparent 98
- Solve scan problems 99
- Scan takes too long 100
- Text cannot be edited 101
- Error messages appear 101
- Scan defects are apparent 102
- Solve fax problems 103
- Chapter 7 104
- 100 Solve a problem 104
- 1 Telephone wall jack 105
- Solve fax problems 101 105
- 102 Solve a problem 106
- Solve fax problems 103 107
- 104 Solve a problem 108
- Solve fax problems 105 109
- 106 Solve a problem 110
- 3 Telephone 111
- Solve fax problems 107 111
- 108 Solve a problem 112
- Solve fax problems 109 113
- 110 Solve a problem 114
- 112 Solve a problem 116
- 114 Solve a problem 118
- 116 Solve a problem 120
- 118 Solve a problem 122
- 120 Solve a problem 124
- 122 Solve a problem 126
- 124 Solve a problem 128
- Clear jams 129
- Clear paper jams 130
- Avoid paper jams 131
- Warranty information 132
- Warranty information 129 133
- Device specifications 135
- System requirements 136
- Media specifications 137
- Understand supported sizes 137
- Set minimum margins 140
- Print resolution 141
- Print specifications 141
- Copy specifications 141
- Fax specifications 142
- Scan specifications 143
- Operating environment 143
- Electrical requirements 143
- Regulatory information 144
- FCC statement 145
- Geräuschemission 146
- Regulatory information 143 147
- Appendix A 148
- 144 Technical information 148
- Australia wired fax statement 149
- Aviso aos usuários no Brasil 150
- Regulatory model number 151
- Declaration of conformity 152
- DECLARATION OF CONFORMITY 153
- Paper use 155
- Plastics 155
- Material safety data sheets 155
- Recycling program 155
- 152 Technical information 156
- Power consumption 157
- Chemical Substances 157
- RoHS notices (China only) 157
- Third-party licenses 158
- 156 Technical information 160
- Third-party licenses 157 161
- Third-party licenses 159 163
- OpenSSL 164
- Third-party licenses 161 165
- 162 Technical information 166
- Third-party licenses 163 167
- 164 Technical information 168
- 166 Technical information 170
- Third-party licenses 167 171
- 168 Technical information 172
- Third-party licenses 169 173
- 170 Technical information 174
- Third-party licenses 171 175
- Supplies 176
- HP media 177
- C Additional fax setup 178
- Back view of the device 181
- Case E: Shared voice/fax line 184
- Back view of the product 189
- Serial-type fax setup 199
- Test fax setup 200
- Change basic network settings 201
- To Change IP settings 202
- Set link speed 202
- To View IP settings 202
- To print a wireless test page 206
- Reset wireless settings 206
- Change the connection method 206
- Other guidelines 207
- Toolbox (Windows) 210
- HP Utility (Mac OS X) 210
- Open the HP Utility 211
- Fax Memory Full 213
- Device Disconnected 213
- Ink Alert 213
- Cartridge Problem 214
- Paper Mismatch 216
- Paper Jam 216
- The printer is out of paper 217
- Printer Offline 217
- Printer Paused 217
- Document failed to print 217
- General printer error 217
- Align cartridge 218
- Symbols/Numerics 219
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