HP R40 Guia do Utilizador descarregar pdf (Página 10)

2-2 Support Services

HP Distribution Center

To order current printer and scanner drivers, dial one of the following

numbers:

HP FIRST

Call HP FIRST to request information to be faxed directly to you. HP offers

this service free of charge. To use HP FIRST, you need a touch-tone phone

and a 9600-baud, Group 3 fax machine so you can receive the information.

HP Customer Support

Your HP OfficeJet comes with several software programs. If you are

experiencing problems with any of the programs, you will receive the best

technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you

call:

Make sure that the unit is plugged in and powered on, that the specified

inkjet print cartridges are installed correctly, and that the recommended

paper is properly loaded in the IN tray.

Review the HP OfficeJet R Series Setup Guide and Chapter 3,

“Troubleshooting and Maintaining Your HP OfficeJet,” in this guide.

Try resetting the unit by powering it off and then on again, using the

white button located on the left side of the unit’s front panel.

Call the HP FIRST toll-free number or check the HP Web site at

http://www.hp.com/go/all-in-one for more information that might help.

If you are still experiencing problems and need to speak with an

HP Customer Support Representative, do the following:

Region Number

U.S. (888) HP DISKS (473-4757)

Argentina (541) 778-8380

Asia 65 740 4477

Australia/New Zealand 61 3 8877 8000

Brazil 011 829 6612

Chile 800 360999

Europe +49 180 5 290220

Europe +44 870 606 9081

South Africa +27 (0)11 8061030

Mexico 01 800 4726684

Venezuela 800 47 888

Venezuela (Caracas) 207 8488

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HP R40 Guia do Utilizador Página 10