HP R40 Guia do Utilizador Página 21

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HP OfficeJet R Series Customer Care Guide 3-7
Can’t find installer
‘setup.exe.’
If you are installing on Windows NT 4.0, you need to have
Service Pack 3 or higher. (The service pack number is
displayed when you first start your computer.) To upgrade,
see the Microsoft Web site at www.microsoft.com.
Disk full. The image you are scanning will create a file that is too large
to fit on the designated disk.
Save the file on a different disk.
Free up disk space, and try again.
Save the image in a different format or resolution.
Sorry, the application HP
PrecisionScan is already
running.
You tried to scan while another scan was in progress. Wait
until the prior scan is completed, and then try again.
Unable to start HP
PrecisionScan.
Your computer does not have enough memory available. Try
the following:
Close any programs that are currently running, including
programs that run in the background, such as screen savers.
Restart your computer. If this does not solve the problem,
defragment your hard drive.
Try accessing HP PrecisionScan in a different way.
If this error occurs frequently and you encounter memory
problems while using other programs, try adding more
memory to your computer.
Your scan has been
cancelled due to
communication problems.
Verify that the IEEE-1284 parallel cable is securely
connected to your HP OfficeJet and directly to the parallel
port of your computer. Do not use a switch box pass-through
device. Restart your computer and try again.
Additional Troubleshooting Tips
Issue What You Should Do
Auto Fit, Clone, or Poster is
not working.
Make sure to place the original in the correct position (see
Chapter 5 of the HP OfficeJet R Series Basic Operations
Guide), make sure that the glass, lid, and ADF are all clean
and free from smudges and dust, and make sure that the ADF
cable is plugged in.
On-Screen Messages (Continued)
Message What You Should Do
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