
3-4
Troubleshooting
Diagnosing with the LEDs
Troubleshooting
Diagnosing with the LEDs
The following table shows LED patterns on the hubs that indicate problem
conditions.
Diagnostic Tips:
LED patterns indicating problems Diagnostic
Tips
Power Fault Link
(per port)
Activity Collision
OFF OFF OFF ––
➊
ON OFF OFF with a
network
cable
connected
––
➋
ON OFF Slow Blink
†
––
➌
ON ON for a
prolonged
period
Variable, all
may be ON
––
➍
ON Off Fast Blink
‡
––
➎
ON OFF ON ON
continuously
ON
continuously
➏
†
The slow blink behavior is an on/off cycle once every 1.6 seconds
‡
The fast blink behavior is an on/off cycle once every 0.8 seconds
Tip Problem Solution
➊
The hub is not
plugged into an
active AC power
source, or the
hub’s power
supply may have
failed.
1. Verify that the power cord is plugged into an active power source and to the hub. Make
sure these connections are snug.
2. Try power cycling the hub by unplugging and plugging the power cord back in.
3. If the Power LED is still not on, verify that the AC power source works by plugging
another device into the outlet. Or try plugging the hub into a different outlet or try a
different power cord.
If the power source and power cord are OK and this condition persists, the hub power
supply may have failed. Call your HP-authorized LAN dealer, or use the electronic support
services from HP to get assistance. See the Customer Support/Warranty card for more
information.
9934.book Page 4 Thursday, January 14, 1999 12:39 PM
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