HP D5400 Manual do Utilizador descarregar pdf (Página 147)

Cause: The print setting chosen for the print job did not match the paper loaded in

the product.

Power and connection messages

The following is a list of power- and connection-related error messages:

•

Product not found

•

Communication test failed

•

Improper shutdown

•

Two-way communication lost

Product not found

Solution: If the product is not properly connected to the computer, communication

errors can occur. Make sure the USB cable is securely connected to the product and

the computer, as shown below.

Cause: The USB cable was not plugged in properly.

Communication test failed

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Turn on the product

•

Solution 2: Connect the product to the computer

Solution 1: Turn on the product

Solution: Look at the display on the product. If the display is blank and the On

button is not lit, the product is turned off. Make sure the power cord is firmly connected

to the product and plugged into a power outlet. Press the On button to turn on the

product.

Chapter 11

146 Troubleshooting

Troubleshooting

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HP D5400 Manual do Utilizador Página 147