HP D5400 Manual do Utilizador descarregar pdf (Página 156)

print head” on page 64. If the color blocks continue to show print quality

problems after cleaning and aligning, contact HP customer support.

• History log: contains information that might be used for diagnostic purposes

if you need to call HP customer support.

Cause: The print carriage was blocked by a paper jam.

If this did not solve the issue, try the next solution.

Solution 3: Ensure that the product is connected to a suitable power source

Solution: Verify that the product is properly connected to a suitable power source.

To verify the product is connected to a suitable power source

1. Make sure that you are using the power cord provided with the product.

2. If the product is connected to a computer, make sure the computer has a

grounded (three-prong) power plug.

3. Make sure the power cord is firmly connected to both the product and the power

adaptor.

4. Plug the power cord directly into a power outlet.

1 Power connection

2 Power cord and adaptor

3 Power outlet

Errors 155

Troubleshooting

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HP D5400 Manual do Utilizador Página 156