HP D5400 Manual do Utilizador descarregar pdf (Página 203)

6. Install each ink cartridge in its slot. Press it down until the tab snaps into place.

Match the color and icon on each ink cartridge label to the color and icon on the

slot for that ink cartridge.

7. Close the ink cartridge access door, and check if the error has been resolved.

8. If you still receive the error message, turn the product off, and then on again.

Cause: Ink might have built up on the ink cartridge sensor window and needed to

be cleaned.

If this did not solve the issue, try the next solution.

Solution 3: Contact HP support

Solution: Contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information

on calling for technical support.

Cause: The sensor was defective.

Chapter 11

202 Troubleshooting

Troubleshooting

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HP D5400 Manual do Utilizador Página 203