HP EN Series Guia do Utilizador descarregar pdf (Página 188)

186 Chapter 11 Troubleshooting the print server

Verify printing when attached to a

computer

CAUTION Hewlett-Packard recommends that only network administrators

troubleshoot configurations problems with the HP JetDirect print

server.

● Use a USB cable to temporarily attach the printer to a

computer locally, instead of to the print server.

● Print a file to the printer while it is attached directly to your

computer.

●

If the file does not print, try a different USB cable that you

know works properly.

● If the file still does not print, you might have a problem with

the printer driver.

Verify scanning over the network

If the print server allows you to print, but not scan over the

network, try the following solutions:

● Change the configuration to peer-to-peer.

●

Use the embedded Web server’s scanning features instead

of the software that the printer installs on each client.

● The USB link might be unidirectional rather than

multichannel.

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HP EN Series Guia do Utilizador Página 188