HP 150 Manual descarregar pdf (Página 17)

44. What is HP’s policy on support for downgrade assistance?

While the end-user license terms may allow customers to downgrade their Windows Server operating system, the

HP server must be certified to support the older operating system. The OS support matrix should be used to

determine certification status (hp.com/go/wincert).

Customers who choose to downgrade their operating system to a certified platform are entitled to 90 days of

support warranty under the terms of their platform warranty for installation, configuration, and startup support,

just as they would under the original operating system warranty. The same support rules apply for customers who

purchase software support beyond the 90-day warranty period.

45. Can you downgrade Windows Server Foundation?

The end-user license terms for Windows Server 2012 Foundation Edition includes downgrade rights.

Earlier versions of Windows Server Foundation did not include downgrade rights because they were “first-

generation” products.

46. Why did HP stop offering Windows Server 2003 R2 downgrades?

By contract with Microsoft, HP and all OEMs are required to end the Windows Server 2003 R2 downgrade

distribution as of March 31, 2011. In addition, end of sales for Windows Server 2003 R2 by any OEM was December

31, 2009. Certification of any new server for Windows Server 2003 R2 was ended by Microsoft on July 13, 2010.

Therefore, if you believe you need the older OS by exercising your downgrade rights, make sure you are aware of

HP’s hardware support; visit hp.com/go/wincert.

Also, if you believe that you need 32-bit support, the downgraded version isn’t the only option; check out the

recently updated information at the ”X64 computing website” at http://msdn.microsoft.com/en-

us/library/aa384249(v=vs85).aspx for full details and a technical drill-down on the MSDN site. The article is called

“Running 32-bit applications.”

47. How do I downgrade my HP Windows Server 2008 R2 license to Windows Server 2008?

HP OEM licensed customers who wish to exercise rights for the downgrade from Windows Server 2008 R2 to

Windows Server 2008 have the following options:

Option 1—Buy the downgrade kit at the time of purchase of the new HP OEM Windows Server 2008 R2 product

where available. The downgrade kit part numbers are available for all of our HP license options—Preinstall,

Non-Preinstall, and the Reseller Option kit. The requirements are that your customer must purchase a new HP

server, a new HP OEM Windows Server 2008 R2 license, and a new HP Windows Server 2008 downgrade kit on the

same order. The product keys for the Windows Server 2008 downgrade kit must be obtained by following the HP

process. In the downgrade kit there are instructions on how to obtain the product keys from HP. There is a Read Me

First Card or a Blue license envelope that will need to be completed. Remember, the Windows Server 2008 R2

product keys will not activate the Windows Server 2008 downgrade kit. Please request your keys by email, on the

Web, or by fax. HP will send you both the physical and virtual keys.

Option 1 is available from HP for Windows Server customers only. For large volume orders, please work with your

HP representative. The HP kit is available worldwide for a small fee.

Option 2—Go to the HP website at hp.com/go/wsdowngrade to obtain the downgrade kit. The HP kit requires the

customer to provide one of the following items to show that the kit is an HP OEM license—a photo of the HP COA

showing the physical 5x5 Windows Server 2008 R2 or a copy of the customer’s invoice with the HP Windows Server

2008 R2 product on the order. HP requires a small fee only payable by credit card for the kit and shipping. At this

time, all OEMs have been given the rights to offer recovery and downgrade media kits for Windows Server 2008

until December 31, 2011 (note that this date is subject to change per Microsoft requirements).

For Windows Server 2008 R2 Datacenter Editions, there is a Microsoft Knowledge Base article #949748, dated

March 19, 2008, titled “Description of the changes that were made to the product activation process for Windows

Server 2008 in a virtual operating system environment.” The article includes a virtual key that lets you activate

multiple instances of Windows Server 2008 in virtual environments, providing better support for the license terms

that enable you to perform the following functions:

• Create and store any number of instances of Windows Server 2008 (depending on the edition)

• Run multiple instances of Windows Server 2008 in a virtual operating system environment at the same time

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