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Remote Desktop Services CALs (RDS CALs)

107. What is the difference between a Windows CAL and RDS CALs?

A Windows CAL is required when a user or device is directly or indirectly accessing a Windows Server. An RDS CAL is

also required if the user or device is accessing or using the terminal server functionality of Windows Server

Standard, Datacenter, and Enterprise Editions. As an exception to these rules, up to two users or devices may

access the server software only for server administration purposes, without requiring either an RDS CAL or a

Windows CAL (note that in Windows Server 2008 R2, Terminal Services CALs are being renamed “Remote Desktop

Services CALs”).

108. What do you need to do if you want to downgrade your Remote Desktop Services (RDS) CALs or a Terminal

Services CAL (TS-CAL) ?

To downgrade Terminal Services/RDS CALs to Windows Server 2003 R2, call the Terminal Services Clearinghouse

and obtain Windows Server 2003 TS-CAL key (refer to Terminal Services downgrade rights):

• In the United States, call (888) 571-2048.

• Outside the United States, click Start, point to Programs, click Administrative Tools, and then click Terminal

Services Licensing.

• In the Terminal Services Licensing console, right-click your license server, and then click Properties.

• Click Connection Method, and then click Telephone.

• Click the appropriate country, and then click OK.

• On the Action menu, click Install Licenses, and then click Next.

• Call the appropriate Customer Service Center using the telephone number that is displayed.

• Click Cancel to exit the Terminal Services Licensing console.

109. What is the difference between a Windows Server 2008 TS-CAL and a Windows Server 2008 R2 RDS CAL?

For Windows Server 2008 and Windows Server 2008 R2, there is no difference—a Windows Server 2008 TS-CAL can

be activated on a Windows Server 2008 R2 RDS License Server, and a Windows Server 2008 R2 RDS CAL can be

activated on a Windows Server 2008 TS License Server.

110. How do I move a Terminal Services license to a new server?

If you want to move TS licensing from an existing Terminal Services license server to another computer, follow

these general steps:

i. Document the configuration of your existing license server and your TS licensing environment, including

such information as:

• The number and type of TS-CALs that are installed on the license server

• How the terminal servers are configured to discover (contact) the license server

• TS-CAL purchase agreement documentation

ii. Determine the new computer on which you want to install the TS Licensing Role Service. For more

information, see Checklist: TS Licensing Installation Prerequisites.

iii. Install the TS Licensing Role Service on the new computer. For more information, see

Install the TS Licensing Role Service.

iv. Activate the new license server. For more information, see

Activate a Terminal Services License Server.

v. Install the same number and type of TS-CALs on the new license server that were installed on the previous

license server. To do this, you must call the Microsoft Clearinghouse. When you call the Microsoft

Clearinghouse, make sure that you have your TS-CAL purchase agreement documentation readily available

to facilitate the reissuance of the TS-CALs. For more information, see Locate the Microsoft Clearinghouse

Telephone Number for Your Country or Region.

vi. Verify that the terminal servers in your environment can discover (contact) the new license server. To see

which license servers a terminal server can discover, use Licensing Diagnosis in the Terminal Services

Configuration Tool. For information about Licensing Diagnosis, see the topic “Identify Possible Licensing

Problems for the Terminal Server” in the Windows Server 2008 Terminal Services Configuration Help.

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