HP Designjet Universal Print Driver Manual do Utilizador descarregar pdf (Página 190)

190

1. Backup—Before performing any driver upgrade, create a system backup.

2. Adding a New Printer—During the installation steps of HP UPD v5.3.x or higher, select the HP UPD version

specific option within Add Printer Wizard or specify the /m switch if using HP UPD INSTALL.EXE. This step allows

for installation of a newer version of HP UPD onto the system without causing existing HP UPD v5.2 printers on

the same system to upgrade to v5.3 or higher. For example, select “HP Universal Printing PCL 6 (v5.3)” and not

“HP Universal Printing PCL 6.” Failure to install following this recommendation would result in all printer names

assigned the non-version-specific HP UPD driver name “HP Universal Printing [PCL 6/PS]” to be upgraded. For

additional explanation of HP UPD driver names, see Glossary of terms.

Choosing this avoidance path requires that all future installations of the HP UPD must also use the HP UPD

version specific installation to prevent the upgrade of existing v5.2 printers.

3. Upgrading an existing Printer—Please refer to Steps to resolve the v5.2 upgrade issue.

Steps to resolve the v5.2 upgrade issue

Upgrading a printer/print queue retains the printer’s name, assigned port, and print settings as the new print driver

version is applied to the existing printer. The issue introduced in v5.2 prevents a printer’s settings from being properly

retained following upgrade of the driver version. The resolution is to delete the printer name assigned driver versions

released with HP UPD, and create a new printer using HP UPD v5.3 or higher.

For HP UPD v5.2 printers that must be upgraded to v5.3 or higher, or printers that have been upgraded from v5.2 and

are experiencing the v5.2 upgrade symptoms, the most predictable and reliable resolution is to delete and create a

new printer with the same name using the HP UPD v5.3 or higher. The new printer created will use the HP UPD

installation defaults. It is not necessary to delete existing ports. In addition, the HP UPD v5.2 driver can remain in the

Windows driver store after HP UPD v5.3 has been installed.

WARNING! From the Device and Printers folder or Print Management Console, do not use the Advance tab from

Printer Properties to change an existing printer assigned HP UPD v5.2 version driver to an HP UPD v5.3 or higher

version driver. This action would upgrade the selected printer from driver v5.2 to the driver version selected in the pull-

down menu creating the v5.2 upgrade issue discussed in this section. The following steps will instruct how to delete

the printer, and then add a new printer using HP UPD v5.3 or higher.

Steps to delete a printer

The steps below assume the version specific release of HP UPD v5.3 or higher has already been installed on the

system. To delete an HP UPD print object assigned the HP UPD v5.2 driver version that will be upgraded, or for a

printer that was upgraded from v5.2 to v5.3 or later, perform the following steps:

1. From the Device and Printers folder, select the printer name using the HP UPD v5.2 driver version that you wish

to upgrade to v5.3 or higher.

2. Understanding the symptoms described in this section, record the correct settings for the printer. This list will be

used to help re-create the new printer with the same settings. For example:

Printer Name: PCL 6-COLOR

Port: 10.0.0.150

Duplex: On

Custom Shortcuts: Name and settings

3. Select the printer, right-click, and then select Remove Device or Delete. Confirm Yes to delete the printer. This

action deletes the printer, but it does not delete the print driver from the Windows driver store.

1 2 ... 185 186 187 188 189 190 191 192 193 194 195 ... 300 301

Sem comentários

HP Designjet Universal Print Driver Manual do Utilizador Página 190