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Maintenance and Troubleshooting 5-5
Compaq Confidential – Need to Know Required
Writer: Bob Young Project: Command Console V2.2 for the RAID Array 3000 (Pedestal and Rack Mount Models) Comments:
Part Number: AA-RBF2C-TE File Name: f-ch5 Maintenance and Troubleshooting.doc Last Saved On: 12/4/00 12:11 PM
Windows NT Event Logging
The HSZ22 Agent gathers traps obtained from the subsystems and puts them
in the Application Log of the Windows NT Event Viewer program
(
). It resides on its
computer and on the client systems that it notifies (Event Viewer is on
Windows NT operating systems only).
To view these traps, go into the Application Log (
) in the
Event Viewer. The events for your subsystems and Agent will be listed under
the sources: AsyncEventSvc and HSZ22 Agent. You can obtain additional
details of an event, by double-clicking its entry.
For your client system to receive traps, the Asynchronous Event Service
(AES) needs to be running on that computer. Start AES as follows:
Windows NT- Go to Start|Settings|Control Panel|Services. Select
AsyncEventSvc (stands for Asynchronous Event Service), and then click
Start.
CAUTION: To receive traps in the Application Log of the Windows NT Event
Viewer of the client system, the following must occur:
■ AES must be running.
■ The Agent service must be running.
■ In the Agent’s list of client system entries, you must select the TCP/IP
notification scheme for your client system.
- Compaq StorageWorks 1
- Contents 3
- Chapter 2 4
- Chapter 3 4
- Chapter 4 5
- List of Figures 6
- List of Tables 8
- About This Guide 9
- Related Documents 11
- Text Conventions 12
- Symbols in Text 12
- Symbols on Equipment 13
- Compaq Website 15
- Compaq Authorized Reseller 15
- Introduction 17
- About the Client 18
- About the Agent 18
- Local Serial Port Connection 21
- Windows 2000 22
- Introduction 1-7 23
- Available Connections 24
- Command Console’s Features 25
- Table 1-6 26
- Console Client 27
- 4. Double-click Setup 28
- a. Command Console Client 30
- b. HSZ22 Client 30
- Connection 36
- Installing the Agent Software 44
- Network Connections) 46
- Using Command Console 47
- About the AES 48
- Choosing a Connection Method 51
- Storage window 52
- Reboot your system 55
- Connecting Over a Network 58
- Using the Navigation Window 61
- Deleting a System 63
- Renaming a Folder 64
- Properties 65
- Opening a Storage Window 66
- Using Command Console 3-21 67
- Environment, and Cache 67
- Using Command Console 3-23 69
- User’s Guide 71
- Adding Devices 73
- Creating a Virtual Disk 73
- Deleting Virtual Disks 81
- Modifying Virtual Disks 82
- (Network Only) 84
- Password Security 85
- Clearing Failed Devices 86
- Using Configuration Files 86
- Printing a Configuration File 87
- Figure 3-39. Environment tab 89
- Setting Up Pager Notification 90
- Setting Pager Preferences 91
- Defining a User Profile 92
- Table 3-1 95
- Pager Critical Event Codes 95
- Setting Up Notification Lists 96
- Creating a Notification List 97
- Menus, and Tools 99
- Menus and Commands 100
- Navigation Window 101
- System Folders 102
- General Folders 103
- Controller Folders 103
- Navigation Window Menu Bar 104
- Navigation Window Toolbar 105
- Navigation Window Status Bar 106
- Storage Window 107
- Storage Window Menu Bar 108
- Storage Window Toolbar 109
- Virtual Disk Window 110
- Details View 112
- Device Window 113
- Device Properties 114
- View Options 117
- Grid View 117
- Cabinet View 118
- Change View 119
- EMU Icon 120
- Chapter 5 121
- Backing up Files 121
- Updating Controller Firmware 122
- Initializing Virtual Disks 123
- Connections 124
- Windows NT Event Logging 125
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