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Are you using a phone company voice-messaging service or an answering
machine?
If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the
fax accessory, the messaging service answers the call, and the fax accessory cannot receive faxes. If
the rings-to-answer setting for the fax accessory is lower than that of the messaging service, the fax
accessory answers all calls.
Does your phone line have a call-waiting feature?
If the fax telephone line has an activated call-waiting feature, a call-waiting notice can interrupt a fax
call in progress, which causes a communication error. Ensure that a call-waiting feature is not active on
the fax telephone line.
292 Chapter 10 Solve problems ENWW
- User Guide 1
- Table of contents 5
- 1 Product introduction 15
- Product comparison 16
- Product views 19
- Product back view 20
- M775f M775z M775z+ 21
- Interface ports 22
- Model name Model number 23
- M775dn CC522A 23
- M775f CC523A 23
- M775z CC524A 23
- M775z+ CF304A 23
- Control panel 24
- Control-panel cleaning 26
- Table 1-1 Reports menu 28
- Product reports 29
- Configure the IP address 33
- Jetdirect Page 34
- HP Color LaserJet 34
- 3 Input trays and output bins 39
- Supported paper sizes 40
- Supported paper types 44
- Configure trays 46
- Alternative letterhead mode 47
- Table 3-2 Tray 1 capacity 48
- Load Tray 1 50
- Auto-sense settings 52
- Table 3-4 Tray 2 capacity 53
- Load Tray 2 55
- 500-sheet trays 58
- Load the 500-sheet trays 60
- Standard output bin 65
- Top left 66
- Top right 66
- HP policy on non-HP supplies 69
- HP anticounterfeit Web site 70
- Customer self-repair parts 73
- Accessories 76
- Toner cartridges 77
- Recycle toner cartridges 78
- Toner-cartridge storage 78
- Replace the toner cartridges 79
- Toner collection unit 82
- Load staples 85
- UPD installation modes 89
- Print tasks (Windows) 92
- 92 Chapter 5 Print ENWW 106
- Create a booklet (Windows) 113
- Print tasks (Mac OS X) 117
- Print a cover page (Mac OS X) 119
- Create a booklet (Mac OS X) 119
- Cancel a print job (Windows) 121
- Print watermarks (Windows) 122
- Cancel a print job (Mac OS X) 123
- Print watermarks (Mac OS X) 124
- Color printing 125
- Manual color options 127
- Match colors 127
- Sample book color matching 128
- Print color samples 128
- PANTONE® color matching 129
- Create a stored job (Windows) 130
- Print a stored job 133
- Delete a stored job 133
- Use HP ePrint 135
- Use the HP ePrint software 136
- Use Apple AirPrint 137
- Solve AirPrint problems 138
- Use HP Smart Print (Windows) 139
- Use easy-access USB printing 140
- 128 Chapter 5 Print ENWW 142
- Set new default copy settings 144
- Make a single copy 146
- Make multiple copies 147
- OK button 148
- 134 Chapter 6 Copy ENWW 148
- Copy a multiple-page original 149
- 136 Chapter 6 Copy ENWW 150
- Collate a copy job 151
- 138 Chapter 6 Copy ENWW 152
- Staple a copy job 153
- Copy on both sides (duplex) 154
- Copy on both sides manually 155
- Use Job Build mode 164
- Copy a book 165
- Copy a photo 167
- 7Scan/send 169
- Set up scan/send features 170
- Scan and save the document 179
- Scan a photo 190
- Fax Setup Wizard 194
- 182 Chapter 8 Fax ENWW 196
- 184 Chapter 8 Fax ENWW 198
- Configure fax billing codes 200
- 188 Chapter 8 Fax ENWW 202
- Use a fax printing schedule 204
- Block incoming faxes 205
- Fax archiving and forwarding 207
- Create a speed dial list 208
- Delete a speed dial list 212
- Search the fax address book 221
- Cancel a fax 222
- Fax reports 223
- Billing code report 224
- Blocked fax list report 224
- Speed dial list report 224
- Fax call report 224
- 9 Manage the product 225
- Configure IP network settings 226
- HP Embedded Web Server 228
- Information tab 229
- General tab 229
- Copy/Print tab 230
- Scan/Digital Send tab 231
- Troubleshooting tab 232
- Security tab 233
- HP Web Services tab 233
- Networking tab 233
- Other Links list 234
- HP Utility (Mac OS X) 235
- Use HP Web Jetadmin software 237
- Economy settings 238
- Product security features 240
- Lock the formatter cage 241
- Upgrade the product firmware 242
- 10 Solve problems 243
- Solve problems checklist 244
- Restore factory-set defaults 247
- Control-panel help 248
- Prevent paper jams 250
- Clear jams 251
- Clear staple jams 254
- Clear jams in the right door 259
- Clear jams in Tray 1 261
- Clear jams in Tray 2 263
- Change jam recovery 272
- Improve print quality 273
- Print a cleaning page 275
- Check the environment 277
- Try a different print driver 278
- Improve copy quality 281
- Calibrate the scanner 283
- Check the paper settings 283
- Edge-to-edge copying 284
- Improve scan quality 287
- Check the resolution settings 288
- Check the color settings 289
- Improve fax quality 292
- Check the fit-to-page setting 297
- The product does not print 298
- The product prints slowly 299
- USB flash drive 300
- Solve USB connection problems 302
- Solve wired network problems 303
- Solve fax problems 305
- Check fax accessory status 307
- General fax problems 308
- Use Fax over VoIP networks 309
- Problems with receiving faxes 310
- Problems with sending faxes 312
- Fax error codes 314
- Send-fax messages 315
- Table 10-1 Send-fax messages 315
- Receive-fax messages 316
- Service settings 317
- Remove software (Windows) 322
- *CC522-90908* 332
- CC522-90908 332
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