© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
May 2013
the printer menu is the full written explanation what is covered in the video. In addition there are useful “show me how”
wizards on the front panel to demonstrate several basic printer tasks, for example how to load a substrate.
Q Can I export a media pre-set from a HP Latex 360 Printer to a HP Latex 310 or 330?
Yes. The HP Embedded Web Server also allows you to export substrate presets from your printer for use with another
printer of the same model.
Q How can I keep my printer firmware up to date to take advantage of new features
and functionality?
By default the printer is set to automatically download firmware updates. You may change this setting to search manually
for updates. You will always get a notification if you wish to install the software and it will not be automatically installed.
Q Is the front panel localized into different languages apart from English?
Yes, it is localized into French, Italian, German, Spanish, Portuguese, Japanese, Chinese Simplified, Chinese Traditional,
Korean, Russian and Catalan.
Ink and printheads
Q If I only want to use 4-color print modes, can I choose to not install the light ink
cartridges to save money?
No. The light ink cartridges must be installed in this printer for the system to function properly as designed
Q What is the warranty and average expected usage of the HP 831Latex Printheads?
The warranty on the printheads is 1 litre and are expected average is 4 litres.
Q Mimaki, Roland and Mutoh printers where we are offered an extra warranty on the
print head when 3
rd
party inks are used, can we do this with the latex 300 to save
on costs?
No. It is not recommended to use any third party inks as the ink and the printheads are developed together to produce the
best print results.
Q Is there any sensor to prevent print head crashes?
Printhead crashes can be avoided by using the edge holders at all times. In addition, as a safety precaution a slow scan is
performed by the carriage before the start of each print job.
Q Will you be introducing any more ink colors or metallic ink to your range?
The color gamut provided with HP Latex 3rd Generation inks is wide enough to cover the needs for signage applications.
Special colors like gray are not required as the internal color calibration and color management is capable to balance color
inks to provide neutral grays, nevertheless HP 3
rd
generation inks are recognized with gray neutrality with good results
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