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May 2013
Q How do I know how much ink optimizer should be used and can I adjust the levels manually 12
Q What are the environmental characteristics of HP Latex Optimizer? 12
Media 12
Q We currently use cheap banner media, do you have a list of these that you have tested and
that is compatible with the Latex 300? 12
Q What about printing banners with high levels of plasticizers, is it any different on the Latex 300 12
Q How many media profiles can I find on the media solutions locator? 12
Q Will we have 3M matched components system (MCS)? 12
Q Will we experience any deformation/smiling effect on the media? 13
Color management 13
Q How long will it take to make a profile with the three models, is there any difference in time? 13
Q With no spectrophotometer on the 310/330 how do I do perform ICC color profiling if I want
accurate colors. 13
Q I have had curing problems with flat colors in the past like greens, browns and purples. What
can I do to prevent this? 13
Q Is there an emulation mode for other HP Latex printers 13
Q Can the Spectrophotometer become inaccurate over a period of time? 13
Q How often do you need to perform closed loop color calibration (CLC) 13
Q What is the difference between the spectrophotometer on the HP Latex 260 and the Latex 300 14
Q When creating media profiles can I select the amount of patches printed for the test? 14
Q What type of dithering was used with the test image when creating a new media? 14
Q With no spectrophotometer in the 310 and 330 models, will there be a higher likelihood of
color inconsistency? 14
Q Is SAI a HP developed RIP and how will it be support by HP? 14
Q Why does the 360 not come with a RIP in the box? 14
Q Do all RIP’s that support the 300 series synchronise substrate pre-sets in the same way? 14
Q I have a contour cutter, does the included basic RIP support these cutter marks 15
Maintenance, diagnostics, service & support 15
Q Is there a daily maintenance routine that needs to be run before printing, and if so how long
does it take? 15
Q How much ink is used during servicing? 15
Q How long does the HP 831 Latex Maintenance Cartridge last? 15
Q What are the service intervals for the latex 300 family? How often does a service technician
need to visit or can it be done ourselves? 15
Q Will HP or partners be offering an end of installation training or a ramp up training and if so
what will be covered? 15
Q How do I dispose of ink cartridges, print heads and the maintenance cartridge? 16
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