HP Web Jetadmin 10.2 SR5 (10.2.73942) and SR5 Hotx 1 (10.2.74918)
The following are the improvements and xes made in HP Web Jetadmin 10.2 SR5 (10.2.73942) and SR5
Hotx 1 (10.2.74918):
1. HP Web Jetadmin 10.2 SR5 Hotx 1 and newer versions ONLY!: HP Web Jetadmin 10.2 (10.2.74918)
now installs on Windows 7 SP1 or Windows Server 2008 R2 SP1 hosts. In the earlier SR5 (10.2.73942),
HP Web Jetadmin failed to install with the following message: “Error 1920. Service HPWSProAdapter
(HPWSProAdapter) failed to start. Verify that you have sucient privileges to start system
services.” At this time, the installer nishes and HP Web Jetadmin starts correctly with the following
exception.
On Windows 7 SP1 or Windows Server 2008 SP1, the HP Web Jetadmin component HPWSProAdapter
does not start, leaving the following HP models unmanageable:
●
HP Ocejet Pro 8500A e-All-in-One Printer series
●
HP Ocejet Pro 8000 Enterprise Printer
●
HP LaserJet Pro CP1525 Color Printer series
●
HP LaserJet Pro M1536dnf MFP
●
HP LaserJet Pro CM1415 Color MFP series
These HP models are, however, manageable on HP Web Jetadmin 10.2 SR5 versions that are installed on
Windows 7 and Windows Server 2008 hosts that have not had R2 updates. Also, these HP models had
limited management functionality in HP Web Jetadmin 10.2 SR4. If HP Web Jetadmin 10.2 SR5 Hotx 1 is
installed on a Windows 7 or Windows Server 2008 host with SP1 updates, these HP models will be
discovered and displayed with a Device Communication Error status. These HP models will continue to
display that status and cannot be manageable from HP Web Jetadmin 10.2 hosted on a Windows 7 or
Windows Server 2008 host with SP1 updates.
If you want to manage these HP models, HP recommends that you run HP Web Jetadmin 10.2 SR5 on a
Windows 7 or Windows Server 2008 host without SP1 updates. HP is investigating this issue and will
provide a resolution in a future release.
2. HP Web Jetadmin 10.2 SR5 Hotx 1 and newer versions ONLY!: The Digital Send, Send to Network
Folder, and Kerberos columns are now returned to the Column and Filter selection interfaces. These
items were missing in HP Web Jetadmin 10.2 SR5.
3. HP Web Jetadmin 10.2 SR5 Hotx 1 and newer versions ONLY!: For the HP Color LaserJet CM6040 MFP
and some other models, the supply level gauges now consistently appear in the HP Web Jetadmin status
interface and the level values appear in the related supply columns. In SR5, these items intermittently
did not appear. This issue is corrected in the hotx.
4. HP Web Jetadmin 10.2 SR5 Hotx 1 and newer versions ONLY!: User-dened device settings that are
stored in the HP Web Jetadmin conguration area now appear correctly in the conguration area.
Previously, these device settings appeared in the conguration area with a GUID string rather than the
name and failed to appear in the device list columns and lters settings.
5. HP Web Jetadmin 10.2 SR5 Hotx 1 and newer versions ONLY!: The HP Web Jetadmin Service fails to
start after upgrading to SR5 from an earlier SR. This issue was characterized on non-U.S. regionalized
Windows systems. SR5 Hotx 1 corrects this issue by simply installing it on a system that has the service
startup failure. Otherwise, this issue is corrected in the hotx.
6. HP Web Jetadmin 10.2 SR5 Hotx 1 and newer versions ONLY!: The J7922E network conguration now
correctly shows the TCP/IP Idle Timeout conguration option and other network options.
32 Chapter 1 Late Breaking News for HP Web Jetadmin 10.3 SR8 (Edition 23, 2/2015) ENWW
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