
No error message is displayed after adding an invalid public key
Possible cause and recommendationSymptom
You entered an invalid public key when you previously entered
a valid key
• Enter the valid public key and make sure to copy the key exactly, without
adding newlines or whitespace. The key is viewable from the hp.com link
on the Settings→Edit Security screen.
The invalid public key you entered is not
saved and and an error message is not
displayed
Unable to create a security group in CloudSystem Portal
Possible cause and recommendationSymptom
The project quota has been reached.
On creating a Security Group you see
the following error: Unable to
create security group.
1. From the Project tab, select Manage Compute→Overview.
The Limit Summary screen is displayed.
2. Check that the Security Groups have not reached the limits.
3. If the Security Groups have reached the limits, select Manage
Compute→Access & Security.
4. Delete a security group that is no longer needed, and then retry creating
the security group.
NOTE: Also you can try reusing an existing security group rather than
create a new one, or ask the administrator to increase the quota.
Unauthorized CloudSystem Portal users can see project resources
Possible cause and recommendationSymptom
Default directory was changed and the same user name in both the old and
new directory identifies different individuals
For example, consider the scenario where steve.users.lab.example1.com is assigned
to Project A.
A user in the
CloudSystem Portal
can view and change
resources in projects
for which they are not
authorized
If you change the default directory from “Lab” to “Marketing” and the new directory includes
steve.users.marketing.example1.com, then both users named “Steve” have access
to Project A. This is a security issue.
1. Revoke one of the duplicate user names from Project A in the OpenStack Identity (Keystone)
database.
See About directory service authentication (page 53).
Troubleshooting security settings 151
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