HP Remote Graphics Software (RGS) Manual do Utilizador descarregar pdf (Página 120)

CHP support

Obtaining HP support

If you encounter an issue that requires support, please do the following prior to contacting HP for assistance:

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Be in front of the local computer or remote computer, whichever one is appropriate.

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Note the operating system.

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Note any applicable error messages.

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Note the applications you were using when you had the issue.

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Be prepared to spend the time necessary to troubleshoot the problem with the service technician.

For a listing of all worldwide technical support phone numbers, visit

http://www.hp.com/support.

NOTE: If your phone call is answered by a voice recognition system and you are asked to provide the name

of the product, say Remote Graphics Software, not RGS.

Additional RGS documents

Additional RGS documents such as the HP Remote Graphics Software Licensing Guide can be found at:

http://www.hp.com/go/rgs.

108 Appendix C HP support

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HP Remote Graphics Software (RGS) Manual do Utilizador Página 120