HP Remote Graphics Software (RGS) Manual do Utilizador Página 117
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To further verify your connections, recognized devices on the local computer appear in the Proc file system
under the /proc/devices/usb_remote directory. At least two files appear in this directory for a single
connected device:
●
/proc/devices/usb_remote/devices—File contains a list of recognized devices by the local computer.
●
/proc/devices/usb_remote/#—If only one USB device is recognized, the "devices" file will have a single
entry, 192. The file descriptor named 192 is the Remote USB device. Dumping this file with 'cat 192', for
example, displays specific data about device 192. This should reflect the connected USB device. If
multiple devices are connected, then each will have a file descriptor numbered consecutively starting at
192.
Reset the USB device
If the USB device has a reset button, press the button.
HP Remote Virtual USB Driver
Verify that the HP Remote Virtual USB driver is installed and active on the remote computer. Open the
Windows Device Manager, and verify that HP Remote Virtual USB is listed under Universal Serial Bus
Controllers.
If the HP Remote Virtual USB driver is not reported, reinstall the RGS Sender software. During installation,
verify that the Remote USB box is checked in the Configuration window.
USB device drivers and program support
Verify that the device drivers and programs required by the device are installed and available on the remote
computer . Many USB devices require manufacturer-supplied software to work on a system. This software
must often be installed before the USB device is connected to the system.
RGS error messages
This section lists the error messages reported by the RGS Receiver and describes possible reasons for them.
Table B-2 RGS Receiver error messages
Error Description
Connection lost! The RGS Sender has closed the connection. Possible reasons
include:
●
The RGS Sender might have explicitly disconnected your
connection. For example a user might have selected
disconnect all connections from the RGS Sender icon or RGS
Sender GUI or the user might have logged off.
●
Another user has connected to the RGS Sender using the
same username and password.
●
If you connected to a desktop that was not logged in and
another user logged in your connection will be
disconnected.
●
If you were connected to a logged in desktop and the logged
in user disconnects your connection will be disconnected
too.
●
The network may have been disconnected, closed, or
temporarily disrupted.
RGS error messages 105
- User Guide 1
- Acknowledgments 3
- About this guide 5
- Table of contents 7
- 1 Getting started in Windows 13
- 2RGS overview 14
- Typical RGS deployment 15
- User interface overview 16
- Remote Display Window 17
- Remote Display Window toolbar 18
- RGS features 19
- 8 Chapter 2 RGS overview 20
- RGS licensing 21
- Connection types 21
- Multi-monitor configurations 22
- RGS login methods 22
- Easy Login 23
- Single Sign-on 23
- Installing RGS on Windows 24
- Command Description 27
- /wanimprovement 27
- Installs HP Velocity 27
- Installing RGS on Linux 30
- 4 Pre-connection checklist 35
- Using RGS through a firewall 38
- 5 Using the RGS Receiver 40
- Creating an RGS connection 41
- Table 5-2 RGS touch gestures 42
- Connection settings 45
- Performance settings 46
- Audio settings 47
- Network settings 48
- Hotkey settings 48
- Logging settings 49
- Statistics 50
- 7 Using the RGS Sender 51
- RGS Sender GUI (Windows only) 53
- 8 Advanced RGS features 55
- Collaboration 56
- Optimizing RGS performance 57
- Configuring the X server 61
- Remote Audio 63
- Remote Audio on Linux 64
- Configuring audio on Linux 65
- Remote Clipboard 66
- Remote USB 66
- Local/Remote USB overview 67
- Auto-remoting 67
- Supported USB devices 68
- Remoting USB microphones 68
- Unique smart card handling 69
- Verifying the USB data 72
- Directory file format 73
- Auto-launching connections 76
- HPRemote log format 77
- Agent design issues 81
- Administrator alerts 82
- Sample agent 83
- Connection 88
- RGS security features 88
- Full-screen crosshair cursors 90
- 9 RGS properties 92
- Property syntax 93
- RGS Receiver properties 94
- RGS Receiver properties 83 95
- Experience properties 96
- Browser properties 97
- Audio properties 97
- Microphone properties 97
- USB properties 98
- Network properties 98
- Hotkey properties 99
- Clipboard properties 100
- Logging properties 100
- Registration properties 101
- Proxy server properties 101
- 90 Chapter 9 RGS properties 102
- RGS Sender properties 103
- 92 Chapter 9 RGS properties 104
- RGS Sender properties 93 105
- 94 Chapter 9 RGS properties 106
- RGS support matrix 107
- Keyboard locale support 109
- Application support 110
- B Troubleshooting 111
- RGS Sender network timeout 112
- Network timeout issues 113
- Troubleshooting Remote Audio 114
- Troubleshooting Remote USB 116
- RGS error messages 117
- RGS error messages 107 119
- CHP support 120
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