Hp StoreEver TapeAssure Software Manual do Utilizador descarregar pdf (Página 176)

Figure 78 Tool Status Report screen (GUI)

2. Follow the steps outlined on the Tool Status Report screen.

3. Click one of the following buttons:

• Send as E-Mail—Click this button to send the TSR in an e-mail. Use the default address

(ltt.team@hp.com) to send the TSR to the L&TT support team, or change the e-mail address

as needed. This option does not show you the TSR, so if you want to view it, click Preview

before clicking Send as E-Mail.

NOTE: Before L&TT can email a TSR, you must either have a MAPI-compliant e-mail

program (such as Microsoft Outlook or Outlook Express), or you must set up an e-mail

account through the Windows Control Panel or Internet Explorer. For more information

about setting up an e-mail account, see How do I configure e-mail to send support

tickets? (page 188)

• Preview—Click this button to view the TSR in a text editor.

• Cancel—Click this button to close the Tool Status Report screen and return to the L&TT

Main screen.

To manually generate a TSR from the CSI version of L&TT:

1. From the Main screen (and certain other screens), enter the report command to display the

Tool Status Report screen.

176 Additional functionality

1 2 ... 171 172 173 174 175 176 177 178 179 180 181 ... 212 213

Sem comentários

Hp StoreEver TapeAssure Software Manual do Utilizador Página 176