manuais HP StoreEver TapeAssure Software

Manuais de instruções e guias do utilizador para Armazenamento HP StoreEver TapeAssure Software.
Disponibilizamos 2 manuais HP StoreEver TapeAssure Software em pdf para descarga gratuita: Manual do Utilizador


Índice

Service User Guide

1

Contents

3

4 Contents

4

Contents 5

5

6 Contents

6

1 Introduction

7

What’s new in L&TT 5.1

8

Comparison with L&TT 4.x

8

Software features

10

Command View TL

11

2 Installing L&TT

12

Installing the LTT Service

13

HP LTT Service parameters

14

Installing the LTT Service 15

15

Installing the WebGUI

16

Upgrading from L&TT 5.0

17

Installation prerequisites

17

Installation procedure

17

Configuring firewall ports

18

3 Using the L&TT WebGUI

19

Adding a service host

20

Removing a service host

20

Running diagnostics

20

22 Using the L&TT WebGUI

22

Using the Test/Utility screen

23

Using the Firmware screen

24

Configuring the e-mail server

25

26 Using the L&TT WebGUI

26

4 Tests and utilities

27

28 Tests and utilities

28

Diagnostic tests 29

29

30 Tests and utilities

30

Connectivity test

31

Data Compression test

31

Device Analysis test

32

Device Self-Test

33

Library Exerciser test

33

34 Tests and utilities

34

Diagnostic tests 35

35

◦ Single drive

36

◦ Multiple drives

36

◦ All drives

36

Library Quick Check test

36

Library Read Write test

37

38 Tests and utilities

38

Diagnostic tests 39

39

40 Tests and utilities

40

LTO Cooling Check test

41

LTO Media Assessment test

41

42 Tests and utilities

42

LTO Stuck Tape test

43

LTO Encryption test

43

Read/Write test

43

Performance tests

44

Drive Performance test

45

46 Tests and utilities

46

Performance tests 47

47

48 Tests and utilities

48

Device-specific utilities

49

Device Configuration test

50

Force Tape Eject utility

50

Tape Erase utility

50

Device-specific utilities 51

51

Viewing drive health

52

Viewing drive performance

53

Viewing drive utilization

54

7. Click the Environment tab

57

The Environment page appears

57

9. Click the Usage tab

60

The Usage page appears

60

(continued)

68

Viewing tape health

71

Viewing tape utilization

72

Searching for a specific tape

72

6 Using support tickets

74

Viewing a support ticket

75

Saving a support ticket

76

Interpreting a support ticket

76

Things to look for

77

LTO drives

78

LTO media

79

80 Using support tickets

80

System information

81

Drive identity

82

Drive health

82

Drive configuration

84

Drive environment

84

Drive performance

85

Drive usage

85

Drive history

86

Cartridge identity

87

Cartridge health

87

Cartridge configuration

87

Cartridge environment

88

Cartridge performance

88

Cartridge usage

88

Cartridge history

89

Classic support ticket

89

7 Frequently asked questions

90

Was my backup successful?

92

94 Frequently asked questions

94

8 Troubleshooting

96

Check the event log

97

Check compatibility

97

98 Troubleshooting

98

100 Troubleshooting

100

Check the configuration file

102

104 Troubleshooting

104

Troubleshooting devices

106

Troubleshooting devices 107

107

Known issues

108

9 Support and other resources

110

Supported tape devices

112

Browser minimum requirements

112

114 Index

114

Índice

Product version: 4.16

1

Contents

3

4 Contents

4

Contents 5

5

6 Contents

6

Contents 7

7

8 Contents

8

1 Introduction

9

What's new

10

What's new 11

11

12 Introduction

12

What's new 13

13

14 Introduction

14

What's new 15

15

16 Introduction

16

18 Introduction

18

Installing L&TT

19

Installation procedure

20

Starting L&TT

21

Scan mode

22

I/O mode

24

Application window layout

25

◦ Libraries and autoloaders

26

◦ Drives

26

◦ Enclosures and processors

26

◦ Other devices

26

Standalone devices

27

Using the Test screen

30

Using the Utility screen

31

Managing firmware

34

Acquiring firmware files

35

Managing firmware 37

37

Uploading firmware to devices

38

Advanced options

39

Viewing results

40

Aborting a test

42

Using the support screen

44

Setting the detail level

46

Other functionality

47

Viewing embedded data

48

Interpreting a report

54

Things to look for

55

LTO drives

55

LTO media

57

Installation

61

Installing the latest version

63

Installing L&TT for Mac

65

Navigating the screens

66

Viewing test results

75

Support ticket compression

79

Generating an event log

81

Viewing an event log

81

Figure 40 ESL G3 service port

84

Known issues and limitations

86

5 Command line functionality

87

Command line functions

88

Configuring L&TT (CLF)

89

Scanning the bus (CLF)

89

Listing supported tests (CLF)

90

Running tests (CLF)

91

92 Command line functionality

92

Running utilities (CLF)

93

94 Command line functionality

94

Command line functions 95

95

96 Command line functionality

96

Return values

97

Using the trace file

98

6 Tests and utility functions

99

Assessment test

100

Diagnostic tests 101

101

Diagnostic tests 103

103

Diagnostic tests 105

105

Autoloader Exerciser test

106

Connectivity test

107

Data Compression test

107

DAT320 Encryption test

108

Device Analysis test

108

Device Self-Test

109

DDS Cooling Test

110

DDS Media Assessment Test

110

Diagnostic tests 111

111

ESL Vendor ID test

112

Full Sweep test

112

Installation Check test

113

Library Exerciser test

113

Diagnostic tests 115

115

Diagnostic tests 117

117

Library Read Write test

118

Diagnostic tests 119

119

Diagnostic tests 121

121

LTO Cooling Check test

122

LTO Data Assessment test

122

LTO Media Assessment test

123

LTO Stuck Tape test

125

LTO Encryption test

125

Media Analysis test

125

Media Validation test

126

MO Media Validation test

127

Move test

127

Read/Write test

129

Diagnostic tests 131

131

Performance tests

132

Performance tests 133

133

Performance tests 135

135

Figure 49 Test Options screen

136

Performance tests 137

137

Performance tests 139

139

Performance tests 141

141

Compare Statistics utility

143

Device Configuration test

144

Force Tape Eject utility

145

LTO6 EEPROM download utility

145

Read Media IDs

146

Tape Erase utility

146

Re-initialize LTFS tape

147

7 Reports and support tickets

148

System information

150

Drive identity

152

Drive health

152

Drive configuration

154

Drive environment

154

Drive performance

155

Drive usage

155

Drive history

156

Cartridge identity

157

Cartridge health

157

Cartridge configuration

157

Cartridge environment

158

Cartridge performance

158

Cartridge usage

158

Cartridge history

159

Classic support ticket

159

8 Additional functionality

160

Available options

162

164 Additional functionality

164

Using passwords

166

Using the Move Media function

167

168 Additional functionality

168

170 Additional functionality

170

Running plugins

171

Using the quiet mode feature

172

174 Additional functionality

174

Using the Tool Status Report

175

176 Additional functionality

176

Reboot criteria

178

Files installed on the system

180

10 Frequently asked questions

182

How do I install L&TT?

183

Is my LTO tape OK?

184

General questions 185

185

Windows questions

186

Windows questions 187

187

CSI questions

189

CSI questions 191

191

11 Troubleshooting

193

194 Troubleshooting

194

Troubleshooting devices 195

195

Known issues

196

Troubleshooting devices 197

197

Backup failed

198

Getting support

199

Contacting HP

199

Other HP websites

199

A Operating system support

201

B Discontinued products

203

Performing the update

204

DLT VS80/DLT1

205

DLT 4000/7000/8000

206

HP DDS/DAT

207

Compaq/Sony AIT & DDS

208

210 Index

210

212 Index

212





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