MO Media Validation test.................................................................................................127
Move test........................................................................................................................127
Read/Write Stress test......................................................................................................128
Read/Write test...............................................................................................................129
Restore Factory Default Settings..........................................................................................131
SDLT Tape Edge Damage (TED) test....................................................................................131
Performance tests..................................................................................................................132
Using the Drive Performance test........................................................................................132
Using the System Performance test......................................................................................137
Performing the System Performance Restore Performance Test (GUI)....................................137
Performing the System Performance Backup Performance Test............................................139
Performing the System Performance Performance Tests (CSI)...............................................141
Device-specific utility descriptions............................................................................................143
Compare Statistics utility...................................................................................................143
DAT autoloader firmware tape creator................................................................................144
Device Configuration test..................................................................................................144
Firmware Tape Creator (FUP tape) utility.............................................................................145
Force Tape Eject utility......................................................................................................145
LTO6 EEPROM download utility.........................................................................................145
LTO Firmware to Data Tape Creator....................................................................................146
Read Media IDs..............................................................................................................146
Tape Erase utility.............................................................................................................146
Re-initialize LTFS tape.......................................................................................................147
7 Reports and support tickets......................................................................148
Common information reported for all products..........................................................................149
Understanding LTO support tickets...........................................................................................149
System information...........................................................................................................150
Reading LTO drive support tickets.......................................................................................151
Drive identity...................................................................................................................152
Drive health....................................................................................................................152
Drive configuration...........................................................................................................154
Drive environment............................................................................................................154
Drive performance...........................................................................................................155
Drive usage.....................................................................................................................155
Drive history....................................................................................................................156
Cartridge identity.............................................................................................................157
Cartridge health..............................................................................................................157
Cartridge configuration....................................................................................................157
Cartridge environment......................................................................................................158
Cartridge performance.....................................................................................................158
Cartridge usage..............................................................................................................158
Cartridge history..............................................................................................................159
Classic support ticket........................................................................................................159
8 Additional functionality...........................................................................160
Setting software preferences...................................................................................................160
Available options.............................................................................................................162
Using the Internet update functionality.....................................................................................163
Finding customer advisories and notifications...........................................................................164
Using passwords..................................................................................................................166
Setting passwords............................................................................................................166
Using the Front Panel function.................................................................................................166
Using the Move Media function..............................................................................................167
Possible Move Media error situations..................................................................................168
Performing manual product identification.................................................................................169
6 Contents
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