HP Ink Tank 310 Manual do Utilizador Página 1

Get to know the ink tank systemTerm DenitionPrintheads The printheads are the components in the print mechanism that apply ink to the paper. There ar

Control panel featuresOverview of buttons and lightsFeature Description1 Control Panel Display : Indicates number of copies, printhead priming status,

Control panel display iconsIcon DescriptionNumber of copies icon: Shows the number of copies when you are copying documents, changes to the letter P w

Control panel lights and display icons status●Power button light●Printhead icons and Printhead Alert light●Printhead priming and alignment icons●Error

● The Error icon, both Printhead icons, and the Printhead Alert light are blinking.Cause SolutionOne of the following might have occurred.– Both print

Cause SolutionThe alignment page is printing and waiting to scan. Place the alignment page print side down on the scanner glass, and then press the Co

Number of copies icon● The Number of copies icon is alternating between the letter E and the number 3. At the same time, the Resume light is blinking,

Cause SolutionThe printer is in an error state. Reset the printer.1. Turn o the printer.2. Unplug the power cord.3. Wait a minute, and then plug the

Load mediaSelect a paper size to continue.To load full-size paper1. Raise the input tray.2. Slide the paper-width guide to the left.3. Insert a stack

4. Slide the paper-width guide to the right until it stops at the edge of the paper.5. Pull out the output tray and the tray extender.To load small-si

HP Ink Tank 310 series

3. Insert a stack of small-size paper (like photo paper) into the far-right side of the input tray with the short edge down and the print side up, and

2. Slide the paper-width guide to the left.3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes

Load an original on the scanner glassTo load an original on the scanner glass1. Lift the scanner lid.2. Load the original print-side down on the right

Paper basicsThe printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large

printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print

Open the HP printer software (Windows)After installing the HP printer software, double-click the printer icon on the desktop or do one of the followin

Sleep mode● Power usage is reduced while in Sleep mode.● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivi

Quiet ModeQuiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works for printing with Normal print

Auto-OThis feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must u

3 Print●Print from your computer●Tips for print success24 Chapter 3 Print ENWW

Print from your computer●Print documents●Print photos●Print envelopes●Print using the maximum dpiPrint documentsBefore printing documents, make sure y

To print on both sides of the page (Windows)1. From your software, select Print.2. Make sure your printer is selected.3. Click the button that opens t

4. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.To change other print settings, click the other tabs.For more pri

To print an envelope (Windows)1. On the File menu in your software, click Print.2. Make sure your printer is selected.3. Click the button that opens t

4. Select the appropriate options.Windows 10, Windows 8.1, and Windows 8● Click the Paper/Quality tab. From the Paper Size drop-down list, select the

Tips for print success●Printhead and ink tips●Paper loading tips●Printer settings tips To print successfully, the HP printheads should be functioning

Printer settings tipsPrinter settings tips (Windows)● To change default print settings, open the HP printer software, click Print & Scan , and the

– Orientation: Select Portrait for vertical prints or Landscape for horizontal prints.– Print on Both Sides Manually: Manually ip the pages after one

4 Copy and scan●Copy documents●Scan using the HP printer software●Tips for copy and scan successENWW 33

Copy documentsNOTE: All documents are copied in normal quality print mode. You cannot change the print mode quality when copying.To copy documents1. L

Table of contents1 HP Ink Tank 310 series Help ...

Scan using the HP printer software●Scan from a computer●Change scan settings (Windows)●Create a new scan shortcut (Windows)Scan from a computerBefore

Go online to learn more about using the HP Scan software to learn how to:● customize scan settings, such as image le type, scan resolution, and contr

Create a new scan shortcut (Windows)You can create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and s

Tips for copy and scan successUse the following tips to copy and scan successfully:● Keep the glass and the back of the lid clean. The scanner interpr

5 Manage ink and printheadThis section contains the following topics:●Ink levels●Rell ink tanks●Order ink supplies●Print with black ink only●Tips for

Ink levelsUse the ink level lines on the ink tanks to determine when to ll the tanks and how much ink should be added.1 Maximum line: The actual ink

Rell ink tanksTo rell the ink tanks1. Lift the ink tank lid.2. Remove the cap of the ink tank you plan to rell.3. Twist to remove the cap of the in

4. Hold the ink bottle on tank nozzle and rell the ink tank to the maximum line only. If ink doesn't drain immediately, remove and reinsert bott

● Do not tilt, shake, or squeeze the ink bottle when it is open to prevent ink leaks.● Store the ink bottles in a cool, dark place.ENWW Rell ink tank

Order ink suppliesBefore ordering ink bottles, visually check the labels on the ink bottles to locate the ink bottle numbers.To order original HP supp

6 Connect your printer ...

Print with black ink onlyBefore printing with black ink only, make sure the actual ink levels in all tanks are no lower than the minimum ink lines. Pr

Tips for working with ink and printheadPrinthead tipsUse the following tips to work with printheads:● To protect the printheads from drying out, alway

Move printerTo prevent damage to the printer or ink leakage, follow these instructions.If you are moving the printer within your home or oice, keep t

6 Connect your printer●Connect your printer to your computer with a USB cable (non-network connection)48 Chapter 6 Connect your printer ENWW

Connect your printer to your computer with a USB cable (non-network connection)The printer supports a rear USB 2.0 High Speed port for connection to a

7 Solve a problemThis section contains the following topics:●Jams and paper-feed issues●Printhead issues●Printing issues●Copy issues●Scan issues●Print

Jams and paper-feed issuesWhat do you want to do?Clear a paper jamSolve paper jam issues. Use an HP online troubleshooting wizardGet step-by-step inst

2. Pull the paper gently out of the output tray.3.Press the Resume button ( ) on the control panel to continue the current job.To clear a paper jam fr

e. Make sure the printhead latch is properly closed and the print carriage is not obstructed. If the print carriage is in the center of the printer, s

To clear a paper jam inside of the printerNOTE: To prevent ink from leaking, make sure the ink tank caps are rmly closed.1. Press the Cancel button (

1 HP Ink Tank 310 series HelpLearn how to use your printer.● Get started on page 2● Print on page 24● Copy and scan on page 33● Manage ink and printhe

Read general instructions in the Help for clearing a print carriage jamRemove any objects, such as paper, that are blocking the print carriage. For mo

– Adjust the paper-width guide in the input tray to t snugly against all paper. Make sure the paper-width guide does not bend the paper in the input

11. Allow the rollers to dry for 10 or 15 minutes.12. Reconnect the power cord to the rear of the printer.13. Reconnect the USB cable to the printer i

Printhead issuesIdentify whether a printhead has a problemTo identify whether printhead has a problem, check the status of the Printhead Alert light a

b. Open the printhead access door. Press and hold the Black Copy button for about three seconds, until the print carriage starts moving.NOTE: After yo

f. Slide the printhead into the slot until it clicks into place.g. Firmly close the printhead latch. Make sure the printhead latch is properly closed

4. Pull out the output tray and the tray extender.ENWW Printhead issues 61

Printing issuesWhat do you want to do?Fix problems with page not printing (unable to print)HP Print and Scan Doctor The HP Print and Scan Doctor is a

4. Verify that the printer is set as the default printer.To verify that the printer is set as the default printera. Depending upon your operating syst

v. On the General tab, next to Startup type, make sure that Automatic is selected.vi. If the service is not already running, under Service status, cli

2 Get started●Printer parts●Get to know the ink tank system●Control panel features●Control panel lights and display icons status●Load media●Load an or

● Windows 10: From the Windows Start menu, click All apps, select Windows System, Control Panel, and then click View devices and printers under Hardwa

Read general instructions in the Help for resolving print quality issuesNOTE: To protect the printheads from drying out, always turn the printer o us

5. Review the Cyan, Magenta, Yellow, and Black Boxes along with other content on the diagnostics page.6. Clean the printheads (cartridges), if the dia

3. In the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox.4. Click Clean Cartridges on the

4. Click Align Cartridges on the Device Services tab.The printer prints an alignment page.5. Follow the onscreen instructions to load the printhead al

4. Click Clean Printheads.5. Click Clean, and follow the onscreen instructions.CAUTION: Clean the printhead only when necessary. Unnecessary cleaning

Copy issuesTroubleshoot copy problems. Use an HP online troubleshooting wizardGet step-by-step instructions if the printer does not create a copy, or

Scan issuesHP Print and Scan DoctorThe HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.NOTE: This util

Printer hardware issuesClose printhead access door● Printhead door must be closed to begin printing.The printer shuts down unexpectedly● Check the pow

Control panel error codesIf the Number of copies icon on the printer display is alternating between the letter E and a number, it indicates the printe

Printer parts1 Paper-width guide2 Input tray3 Input tray shield4 Scanner lid5 Scanner glass6 Output tray extender (also referred to as the tray extend

HP supportFor the latest product updates and support information, visit the printer support website at www.support.hp.com. HP online support provides

Additional warranty optionsExtended service plans are available for the printer at additional costs. Go to www.support.hp.com , select your country/re

A Technical informationThis section provides technical specications and regulatory information for the printer. The information here is subject to ch

HP Company noticesThe information contained herein is subject to change without notice.All rights reserved. Reproduction, adaptation, or translation o

SpecicationsFor more product specications, see the Product Data Sheet at www.support.hp.com .System requirements● For information about software and

Print specications● Print speeds vary according to the complexity of the document● Method: drop-on-demand thermal inkjet● Language: PCL3 GUICopy spec

Regulatory noticesThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topics:●R

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interf

Declaration of conformityENWW Regulatory notices 83

84 Appendix A Technical information ENWW

16 Power connection17 USB port4 Chapter 2 Get started ENWW

Environmental product stewardship programHP is committed to providing quality products in an environmentally sound manner. Design for recycling has be

European Union Commission Regulation 1275/2008For product power data, including the power consumption of the product in networked standby if all wired

Disposal of waste equipment by usersThis symbol means do not dispose of your product with your other household waste. Instead, you should protect huma

Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)台灣 限用物質含有情況標示聲明書Taiwan Declaration of the Presence Condition of the

To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instruc

Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні,

出厂前由制造商设置的时间决定了该产品在完成主功能后进入低耗模式（例如睡眠、自动关机）的时间。该数据以分钟表示。– 附加功能功率因子之和网络接口和内存等附加功能的功率因子之和。该数据以瓦特 (W) 表示。标识上显示的能耗数据是根据典型配置测量得出的数据，此类配置包含登记备案的打印机依据复印机、打印机和

IndexBbuttons, control panel 6Ccarriageclear carriage jams 54control panelbuttons 6features 6status icons 7copyspecications 80customer supportwarrant