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RM500SL
®
User's Guide Version 3.12
March 2015
21 Troubleshooting
This section covers common problems encountered when using the RM500SL. If you require further assistance,
note your model and serial number (located next to the power switch) and contact your local distributor, or
Audioscan at 519-268-3313 800-265-2093 (USA only), 519-268-3256 (fax) or service@audioscan.com
PLEASE DO NOT SHIP YOUR UNIT BACK TO THE FACTORY. In most cases we can courier you a part
that you can quickly and easily replace yourself.
Self test failures
Any failure during power-on self test (P.O.S.T.) is indicated on-screen and further use of the instrument is
denied. Try the following steps to resolve the failure:
1. To access Self test, press <Setup>, then highlight and <PICK> [Self test].
2. If you received a Max out/in or a Routing failure, remove any hearing aids from the test chamber and rerun
self test.
3. Unplug all microphones (On-ear & Test box). Rerun self test. If self test passes, reconnect the microphones,
one by one, running self test each time until a failure occurs. If the failure returns, display and print the test
results and contact Audioscan for help.
Initialize Function
Initializing your Audioscan unit will reset it to default factory settings. This erases the user preference files
stored in internal memory. Any custom printer choice, network settings, test setups will need to be re-entered
and the user calibrations will also be required.
1. To initialize, press <Setup>, then highlight and <PICK> [Self test]
2. Highlight and <PICK> [Initilize]. Unit will automatically restart.
98
- Audioscan RM500SL 1
- User's Guide 3.12 1
- Table of Contents 2
- 1 About RM500SL 6
- SAFETY WARNINGS and NOTICES 7
- Environmental safety 7
- March 2015 10
- Electronic User’s Guide 11
- 2 Getting Started 13
- General care instructions 14
- Microphone care 15
- Battery pill use and care 15
- 3 General Operation 18
- Keypad keys 19
- Menus, lists and buttons 20
- Screen messages and Help 21
- Software updating 21
- 4 General Setup 22
- 5 Networking 24
- NOAH Service Port 25
- Testing the NOAH service port 26
- 6 Single computer connection 27
- Local printer setup 30
- Printing to USB memory 31
- Network printer setup 32
- Printing to a network file 32
- Storing and restoring data 33
- Data storage using NOAH 35
- 8 Test Box Measures - Setup 36
- 1996 or 2003 ANSI standard 37
- ANSI test frequencies 37
- Test box calibration facts 37
- 9 ANSI Hearing Aid Tests 42
- ANSI test results 44
- ANSI input-output curves 44
- ANSI telecoil terminology 45
- Telecoil test results 46
- 10 Other Test Box Measures 48
- Multicurve procedure 49
- Multicurve results 49
- Battery drain test 50
- Manual control procedure 50
- 11 Sensory loss simulator 53
- 12 On-Ear Measures - Setup 54
- Max TM SPL setup 56
- ABR nHL to eHL setup 57
- Positioning the client 57
- Positioning the probe tube 58
- SPL or HL scale 60
- Hide or show on-ear curves 61
- On-ear feedback test 62
- On-ear noise reduction test 62
- On-ear manual control 63
- 15 Occlusion Effect Test 65
- 16 RECD measurement 66
- Measure RECD 67
- RECD results 68
- ANSI S3.46(2013) RECD 69
- RECD protocols 69
- RECD facts 70
- 17 Insertion Gain 72
- Insertion gain in HL 73
- Audiometric data entry 73
- REUR measurement procedure 74
- REAR measurement procedure 75
- 18 Speechmap 77
- DSL 5.0 changes 78
- NAL-NL1 in Speechmap 78
- NAL-NL2 in Speechmap 78
- Camfit in Speechmap 79
- Using Speechmap 79
- Speechmap Setup 80
- Screen tour - aided screen 82
- On-ear or Test box mode 82
- Assessment data entry 87
- Assessment data choices 88
- Open fittings in Speechmap 91
- FM fitting and verification 93
- Speechmap stimuli 95
- Stimulus levels 95
- Microphone location effects 96
- Deep insertion compensation 97
- Speech signal analysis 97
- 21 Troubleshooting 98
- Test box speaker overdriven 99
- Invalid on-ear calibration 101
- Barcode scanner malfunction 101
- 22 Technical 104
- Specifications 104
- Sensory Loss Simulator 105
- 23 Glossary 107
- 24 References 112
- 25 Appendix 1 115
- 26 Appendix 2 118
- 1 Introduction 119
- 2 The test signals 119
- 2.1 Narrow-band signals 120
- 2.2 Broad-band signals 120
- 2.2.3 Real-speech signals 122
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