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installation. Reconfiguring the X Se
rver
to serve 24-bit (or 32-bit) default
visual
s, and rest
arting the X Serv
er
will usually fix the black or
blank connection situation.
Linux connection considerations
79
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User Guide
1
Acknowledgments
3
About this guide
5
Table of contents
7
1 Getting started in Windows
13
2RGS overview
14
Typical RGS deployment
15
User interface overview
16
Remote Display Window
17
Remote Display Window toolbar
18
RGS features
19
8 Chapter 2 RGS overview
20
RGS licensing
21
Connection types
21
Multi-monitor configurations
22
RGS login methods
22
Easy Login
23
Single Sign-on
23
Installing RGS on Windows
24
Command Description
27
/wanimprovement
27
Installs HP Velocity
27
Installing RGS on Linux
30
4 Pre-connection checklist
35
Using RGS through a firewall
38
5 Using the RGS Receiver
40
Creating an RGS connection
41
Table 5-2 RGS touch gestures
42
Connection settings
45
Performance settings
46
Audio settings
47
Network settings
48
Hotkey settings
48
Logging settings
49
Statistics
50
7 Using the RGS Sender
51
RGS Sender GUI (Windows only)
53
8 Advanced RGS features
55
Collaboration
56
Optimizing RGS performance
57
Configuring the X server
61
Remote Audio
63
Remote Audio on Linux
64
Configuring audio on Linux
65
Remote Clipboard
66
Remote USB
66
Local/Remote USB overview
67
Auto-remoting
67
Supported USB devices
68
Remoting USB microphones
68
Unique smart card handling
69
Verifying the USB data
72
Directory file format
73
Auto-launching connections
76
HPRemote log format
77
Agent design issues
81
Administrator alerts
82
Sample agent
83
Connection
88
RGS security features
88
Full-screen crosshair cursors
90
9 RGS properties
92
Property syntax
93
RGS Receiver properties
94
RGS Receiver properties 83
95
Experience properties
96
Browser properties
97
Audio properties
97
Microphone properties
97
USB properties
98
Network properties
98
Hotkey properties
99
Clipboard properties
100
Logging properties
100
Registration properties
101
Proxy server properties
101
90 Chapter 9 RGS properties
102
RGS Sender properties
103
92 Chapter 9 RGS properties
104
RGS Sender properties 93
105
94 Chapter 9 RGS properties
106
RGS support matrix
107
Keyboard locale support
109
Application support
110
B Troubleshooting
111
RGS Sender network timeout
112
Network timeout issues
113
Troubleshooting Remote Audio
114
Troubleshooting Remote USB
116
RGS error messages
117
RGS error messages 107
119
CHP support
120
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